Chris Vallejo

Had a great experience buying my Sorento from Christian. The timing aligned perfectly thanks to efforts made on his end. We were looking at a Sorento X Line Prestige in Wolf Grey but weren't ready that da The timing aligned perfectly thanks to efforts made on his end. We were looking at a Sorento X Line Prestige in Wolf Grey but weren't ready that day to purchase so we let him know we would be back. Two weeks later we received a call from him while we were out and about that they just put out a preowned (loaner) Sorento that was the exact trim level and color we wanted. We came in and were able to buy the exact car I wanted and with a discount since it was a preowned vehicle. It was very nice that he not only remembered us but everything we wanted and was able to secure it for us. I initially was interested in Kia after having terrible experiences with the service department for my Volvo. Knowing this, Christian introduced me to their service manager. I'm hoping to have a great experience with their service department as I've heard good things about Kia's service. It was nice that Christian is working to bridge that gap rather than just secure the sale and move on like I experienced with Volvo. More

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My mother and I recently visited Jim Ellis Kia in search of a vehicle, and we were warmly greeted by Christian. He was incredibly polite, professional, and took the time to answer all of our questions thoro of a vehicle, and we were warmly greeted by Christian. He was incredibly polite, professional, and took the time to answer all of our questions thoroughly. While we haven’t made a purchase yet, his exceptional customer service left a lasting impression. Thanks to his professionalism, we’re confident we’ll be returning when we’re ready to buy, and we’ll gladly recommend him and Jim Ellis Kia to anyone we know who’s in the market for a vehicle! More

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Christian was very helpful, respectful, professional, and guided me through every process. Thank you Chris. guided me through every process. Thank you Chris. More

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Chris did a phenomenal job with making me feel comfortable with my purchase and was very professional. comfortable with my purchase and was very professional. More

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We worked with both Chris and Jack, easy to work with gentlemen, helpful, and hardworking. gentlemen, helpful, and hardworking. More

by Tini K Verified Customer Verified Customer

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Sheldon was amazing! 5-star service. He was attentive and responsive, listened for what was important to me and even thoughtful enough to check in on me after a medical p 5-star service. He was attentive and responsive, listened for what was important to me and even thoughtful enough to check in on me after a medical procedure I told him I was having. He worked with me on the price and went above and beyond to make sure we had everything buttoned up to get the paper work I needed to give to my lender. Then his manager, Katherine, stepped in and nearly cost y’all a sale. After Sheldon had worked with her to get prices approved during negotiations, she remembered that the vehicle we were negotiating around was traded up. Sheldon found another identical vehicle and drove to get it. He had a family matter to attend to the next day, but worked with her to make sure I just needed to come in, ask for her, and she would take me over to Finance to sign the paperwork. I felt good about this because, as I understand the car sales industry, this would mean Sheldon kept the full commission. Instead, though, she brought in another sales person, Christian, to have me sign a few papers and mostly keep me company until Mike was free. Don’t get me wrong. Christian was also incredibly nice and a professional, but I was surprised to see his name on the final paperwork along with Sheldon’s. I know enough about the industry to know that meant commission would be split on the sale, even though Sheldon got the deal over the finish line and even though Christian just babysat me because Katherine couldn’t be bothered. The vehicle that Sheldon drove to pick up the night before, because Katherine seemed to have forgotten the one I negotiated was no longer on the lot, didn’t have window tint on the front windows. Christian said, “No worries. We’ll get that added Monday so it’s identical to the one you thought you were negotiating.” I was supposed to pick the vehicle up when my bank opened that Tuesday. So imagine my surprised when I went to get the vehicle and learned that the tint had not been done, and that Katherine said twice that she wouldn’t approve it because we negotiated the price down so much. Let me be clear. We negotiated another vehicle that had the tint. The only reason I didn’t get that original one was because of HER mistake. So, I’m literally 15 minutes from the dealership, killing time with $38,750 in cashiers checks on me while Jim Ellis Kia decided whether or not they are going to do the right thing and give me the window tint I was promised. About a half an hour, three phone calls and a few texts later, I learn I’m getting the window tint I was promised. Yet again, Sheldon putting in the work, only to split the commission with Christian. Let me be clear. I did not *need* a new car. I would have been ready to blow up this deal and walk away, not because of $125 window tint but because of the management’s (Katherine’s) lack of integrity from the weekend prior until the day I picked it up. Sheldon saved the sale. Not Katherine. Not Christian (again, who was great, but didn’t “make” the sale). Sheldon. I would send people to Sheldon wherever he worked. I’d have to think twice about sending people to Jim Ellis Kia or Kennesaw again though. More

by aprilmphillips Verified Customer Verified Customer

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Chris was amazing with the communication and explaining everything… He also checked up on me and husband the entire time thru the process everything… He also checked up on me and husband the entire time thru the process More

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Chris has been amazing and even called to make sure we had no questions or concerns. He delivered the vehicle to my house because I was unable to go get it because of my sickness. had no questions or concerns. He delivered the vehicle to my house because I was unable to go get it because of my sickness. More

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We had a great experience buying a car here, and Chris was great to work with! was great to work with! More

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I had a wonderful experience working with Chris. He is knowledgeable, professional, and patient throughout the entire car-buying process. I highly recommend him to anyone looking for a great car-buy He is knowledgeable, professional, and patient throughout the entire car-buying process. I highly recommend him to anyone looking for a great car-buying experience. More

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