Chris Tucker
Chris Tucker at Huffines Chrysler Jeep Dodge Ram Lewisville
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Chris Tucker

Service Advisor

Huffines Chrysler Jeep Dodge Ram Lewisville

1024 South Stemmons Freeway
Lewisville, TX 75067

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rated
37 Reviews

I have Fur Babies. Shih Tzu, 2 Cats Love to trail ride, camp Off-road sports

Dealership Experience

6 yrs, 11 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

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rated

37 Reviews

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37 Reviews of Chris Tucker

June 19, 2023

Dealership Rating
Employee Rating

Paying almost 100 for oil change and I just realized the service adviser and tech. Used the wrong oil for my hemi challenger. Why in the world use blend oil instead of full synthetic? I ask to speak with th More

by Navyrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Spindle, Nick Romerhausen, Curtis Kimberlin , Mike Barnette, Jerry Castaneda, Josh Lancaster, Philip McLean

Jun 19, 2023

Navyrob responded

So i got the call saying they used the wrong label? So how certain are they using the right product bc my paperwork is showing they used blended oil pennzoil gold.. its not platinum. And it did mention. My menu says 0w-20 they used 5w-20 wven the oil cap on my hemi challenger says 0w-20. Now i cant trust the service manager or the service department. I will have my oil tested to see if you did use synthetic or not. The test will determine if i change my review or not.

Jun 19, 2023

Navyrob responded

I just looked at my previous oil changed and ive been getting ripped off all of them were blended oil change while i was paying full synthetic oil change.. unbelievable. Now i have to go to a different place to get my corrected oil change bc the lupe place they tested the oil and said its not full synthetic.

Jun 19, 2023

Navyrob responded

Now greg the manager, informs me they did put 0w-20 full synthetic not 5w-20 blended oil. But at this point its best i just dont come back ever!! If the tech still scans the wrong code then they are not telling me the truth. I will advise others to look at their paperwork read what oil grade is being used. My review stands. This is my final decision. Stop calling me. You have done enough damage.

May 06, 2022

Dealership Rating
Employee Rating

Staff was friendly and the service was good. I would like we this dealership again. More

by cjramseyusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 06, 2022

Dealership Rating
Employee Rating

Timely, attentive service. The customer lounge was superb. Customer rep was wonderful in explaining my vehicle needs. The checkout associate was very pleasant. All over friendl More

by eabarelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 30, 2022

Dealership Rating
Employee Rating

Friendly courteous staff and short wait time Keep you informed of status while you wait More

by budandkay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 28, 2022

Dealership Rating
Employee Rating

I only use them for my servicing of my vehicle. They have a great service department and my service contact Chris Tucker is exceptional. More

by robertcnelms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 06, 2022

Dealership Rating
Employee Rating

Great customer service. Appointment and completion of service was timely and as promised. Thank you More

by gws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 09, 2022

Dealership Rating
Employee Rating

Awesome customer service and completed in a timely manner even on a Monday morning ;) Alex was very proactive and professional with the right interpersonal skills to make you feel welcome. More

by maxjoynjucat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Spindle, Nick Romerhausen, Curtis Kimberlin , Mike Barnette, Trey Bullion, Jerry Castaneda, Josh Lancaster, Philip McLean

January 24, 2022

Dealership Rating
Employee Rating

The staff was very friendly car service was fine. The dealership was easy to find. More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 14, 2022

Dealership Rating
Employee Rating

Great service, excellent communication throughout the process, customer loyalty recognized and acknowledged. My only complaint is that the vehicle was not washed upon delivery. A minor issue, but given t More

by Rcase0512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 13, 2022

Dealership Rating
Employee Rating

I brought my truck in with a heavy fuel oder that I couldn't pin point. A service tech and 3 managers took the time to look at, find and repair the very next day and had my truck back to me in less More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Lancaster

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