Chris Stanford

Highly recommend. Everyone there is very friendly and you can tell they truly have a customer-service centered culture. The process of the actual purchase was streamli Everyone there is very friendly and you can tell they truly have a customer-service centered culture. The process of the actual purchase was streamline and efficient. I particularly love the concept of working with one point of contact throughout the entire purchase. Streamline and efficient. Val was exceptional, knowledgeable, an excellent listener, and never once did I feel pressured in one way or another, I highly recommend working with her. More

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My experience with Mercedes Benz was superb. Dyan Hiner did a outstanding job in making my decision on my new car. She is such a beautiful person to work with. Her dedication to her customer Dyan Hiner did a outstanding job in making my decision on my new car. She is such a beautiful person to work with. Her dedication to her customers is going over and above to make sure they are satisfied. You go girl!!! More

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Mercedez benz of Grapevine is the Best Dealeship and TOm is the best sales agent, no long negotiations. Vehicle Negotiation completed withing hour. is the best sales agent, no long negotiations. Vehicle Negotiation completed withing hour. More

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Tom was excellent sales person and have lot of patience, able to close deal. Quickly for better price able to close deal. Quickly for better price More

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Tom Lim was awesome! He went the extra mile for me. Very satisfied with service. He went the extra mile for me. Very satisfied with service. More

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Jake Myers was great. He diligently listening to what I was looking for, then expertly steered me into the perfect car. Then he efficiently and painlessly walked through t He diligently listening to what I was looking for, then expertly steered me into the perfect car. Then he efficiently and painlessly walked through the process towards me walking out with my car. I would HIGHLY recommend Jake Myers and Mercedes-Benz Grapevine when you are looking for a new car. More

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This dealership was phenomenal from the very start. Their customer service, communication, patience, and work ethic is impeccable! Dyan was absolutely amazing! Buying anything with a large price tag is Their customer service, communication, patience, and work ethic is impeccable! Dyan was absolutely amazing! Buying anything with a large price tag is always stressful for me; however, she made the entire process a breeze! I’m from out of state and despite being a state away, she made the process very easy and comfortable. I can’t thank her and the finance director enough for their patience and commitment to helping me find my dream car! More

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These folks are professional, courteous, friendly and inviting. We came in from out of state and Marco made sure everything was represented accurately and handled efficiently. We will definitely look t inviting. We came in from out of state and Marco made sure everything was represented accurately and handled efficiently. We will definitely look to Grapevine in the future. Brian and Marco should be considered the standard of what online car shopping providers strive to meet. More

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Marco and the team were amazing! They took their time to answer all of our questions, made sure the vehicles were detailed and beautiful! Took the time to set up features on our new They took their time to answer all of our questions, made sure the vehicles were detailed and beautiful! Took the time to set up features on our new cars and personally connected in a way that made us feel like family! More

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The entire process was very easy. Val was extremely friendly, helpful and professional. I’ll be back for sure! Val was extremely friendly, helpful and professional. I’ll be back for sure! More

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