Chris Skog

I think they’re great; professional, competent, welcoming, friendly, and often complete the work on my car in half the time. welcoming, friendly, and often complete the work on my car in half the time. More

by annlopez7 Verified Customer Verified Customer

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My family and I have been buying Toyota’s from Toyota Santa Cruz for more than 25 years. I refuse to go to any other dealership.! The service that I’m provided from buying to servicing is amazing to say Santa Cruz for more than 25 years. I refuse to go to any other dealership.! The service that I’m provided from buying to servicing is amazing to say the least! Everyone at the dealership is always extremely helpful. More

by pinatellilori Verified Customer Verified Customer

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I find it aggravating and dishonest that I was sold a 75k mile service package that would only have been good for 30k miles, but I was given 2 extra services to get me to 71k miles from 15k miles when I boug mile service package that would only have been good for 30k miles, but I was given 2 extra services to get me to 71k miles from 15k miles when I bought the car there. A 75 k mile service package should have gotten me to 90k miles if you were not so deliberately dishonest and misleading in selling this package. I have been thinking that I should report this to Better Business and put it on your website so that some other unsuspecting customer is not misled. The service provided has been good but some services were done without my authorization, which is also upsetting More

by brockkelly Verified Customer Verified Customer

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From making an appointment, check-in, pick-up and all the mechanics in the back room this dealer knows how take care of customers. mechanics in the back room this dealer knows how take care of customers. More

by eliazoo Verified Customer Verified Customer

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Such pleasant and knowledgeable employees to work with. Everything was explained and I understood everything that was going to be done to my car. I am so happy I came back to Toyota for help! Everything was explained and I understood everything that was going to be done to my car. I am so happy I came back to Toyota for help! More

by marti181 Verified Customer Verified Customer

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I brought in my Rav 4 when the check engine light was on (without an appointment)- they diagnosed it and fixed the issue in less than 24 hours! (without an appointment)- they diagnosed it and fixed the issue in less than 24 hours! More

by Hvandercook Verified Customer Verified Customer

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Great dealership fair pricing on service very nice waiting room coffee tea pastry’s . Just a quick word for Toyota please bring affordable new cars back . And small basic trucks Toyota would do well waiting room coffee tea pastry’s . Just a quick word for Toyota please bring affordable new cars back . And small basic trucks Toyota would do well to forget electric cars Hybrids are fine / turbo charging auto stop start is not good idea for longevity if Toyota wants to survive you will need to remember and do well to realize not all customers have deep pockets More

by danielrussell1954 Verified Customer Verified Customer

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All was well and good and done rather quickly. I'll be back in 5,000 miles! I'll be back in 5,000 miles! More

by Scott Verified Customer Verified Customer

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Mikell Johnson is an asset to Santa Cruz Toyota very knowledgeable and courteous Great Service knowledgeable and courteous Great Service More

by manuelflorendo1 Verified Customer Verified Customer

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Tried to scam me out of 4500$ by saying my car had a bad headgasket, and would not cover the labor of teardown when car is under warranty. Left the car outside under sprinklers and left hard water spotting headgasket, and would not cover the labor of teardown when car is under warranty. Left the car outside under sprinklers and left hard water spotting on the eight thousand dollar paint protection film I had installed on the car. Very unprofessional shop. More

by mark Verified Customer Verified Customer

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