Chris Silverstein

Bought 3 vehicles in three months. First trip to service dept on new 2026 JL went fairly well. Once i got the service writer Paul comfortable with me. Went back today 09/14/2026 . this First trip to service dept on new 2026 JL went fairly well. Once i got the service writer Paul comfortable with me. Went back today 09/14/2026 . this visit was in no way the same experience. I was having issue understanding the loaner issues and was getting a bit frustrated . Service manager comes in tells me to stop hollering. Elevated voice is not hollering. Within 2 minutes the service manager warns me that he is going to punch me in my mouth and begins to insult me as he claims my breath stunk . then he escorted me out and told me to leave. Very bad experience. Will never go back and will at every chance not recommend them to anyone. Bought from this dealership all the way back to when Jim Peacock owned it. They can sell me over 125,000 in cars but cant get their service dept in order to service them carefree, such a fight. More

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