Chris Sharp

Couldn't be more satisfied with my purchase and process at Sutherlin. Kayla our sales contact was professional, understanding, down to earth, no xx and all around Honest straight forward. Ask for and WORK at Sutherlin. Kayla our sales contact was professional, understanding, down to earth, no xx and all around Honest straight forward. Ask for and WORK WITH HER!!! My wife and I found the used car online, she was very specific on what she wanted (wasn't even a Subaru) and we were 1000 miles away. Kayla sent me videos via text and answered all my questions multiple phone calls and back and forths, never gave me a sense of I was bothering her. We also worked with Chris the sales Manager before going there, and he was awesome cutting the final deal with no raking over the coals. When we got there the whole staff was welcoming, fun and seems like a great community to work in. Ryan in Finance was great offered us additional options but did not brow beat us and understood our answers. We would 1000% purchase from Sutherlin again!! I just wish we were close to use for Service More

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We have purchased two cars from Sutherlin Subaru. They really do try to upsell all the insurance and warranties. That can be irritating. Sutherlin Subaru has a warm and inviting atmosphere. It’s cle They really do try to upsell all the insurance and warranties. That can be irritating. Sutherlin Subaru has a warm and inviting atmosphere. It’s clean. I don’t like that they seem to use whichever spot is available to do a deal. And when you come back from a test drive, the first spot you were at is now taken by another salesperson. Everyone is exceptionally kind, respectful and cordial. They seem to be very busy all the time. They do have a great service department. This dealership is so astronomically better than Grayson in Knoxville. No way would I consider ever going back to Grayson. Nope. Sutherlin has my Subaru business to infinity and beyond. We recommend Rob for salesman. He is smart and knowledgeable. He answered all of our questions. He is top notch. More

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Everyone was very nice and knowledgeable. My sales person Brian was amazing. So helpful and kind. Explained everything very well My sales person Brian was amazing. So helpful and kind. Explained everything very well More

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Salesman did a great job at getting us the cars to test drive. We already own 2 so not a hard sell. However sales and financing had no knowledge of Subaru app and free trial for remote start. Finance messe drive. We already own 2 so not a hard sell. However sales and financing had no knowledge of Subaru app and free trial for remote start. Finance messed up and entered the wrong vin for the car we bought. I figured it out next day trying to set up My Subaru app. Called finance and he did make the mistake right and lowered the price of the actual car we bought to account for the mistake. More

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I was a little nervous about buying a car for the first time after getting by on my hand me downs but Patrick and everyone else was so kind and helpful it ended up not being at all stressful. I purchased time after getting by on my hand me downs but Patrick and everyone else was so kind and helpful it ended up not being at all stressful. I purchased a used 2023 Crosstrek and couldn't be happier! More

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