Chris Scroggins

Dalton and Summer did an incredible job listening to what I wanted out of a new car and negotiating a price based on what was important to me as a customer. I ended up with the exact car I wanted, the only o I wanted out of a new car and negotiating a price based on what was important to me as a customer. I ended up with the exact car I wanted, the only one around that I could find, at a price that no other dealer in the Alabama or surrounding states could come close to! I wasted loads of time shopping when I should have just messaged Dalton about the car I really wanted all along. More

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I Recommend Shawn Nichols at North Country Ford in Arab Alabama!! He will get you the best deal at the best PRICE 😁😁😁 Alabama!! He will get you the best deal at the best PRICE 😁😁😁 More

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Shawn Nichols was great to work with while looking for my new car! He made sure I was getting everything feature I wanted. new car! He made sure I was getting everything feature I wanted. More

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Purchasing my Ford Mustang Mach E was a total pleasure. The staff is always great, and they treat me like family each time. My sales person Summer Anderson was terrific! Also working with Greg and Ashley A The staff is always great, and they treat me like family each time. My sales person Summer Anderson was terrific! Also working with Greg and Ashley Anthony was wonderful as always! I would highly recommend purchasing your next vehicle at this dealership, it’s worth the drive from anywhere. They will always do whatever it takes to get you in a vehicle you love! More

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I requested info on a car. Nate contacted me. He is awesome and knowledgeable. I don’t think I have enjoyed waiting to purchase a car more. Nate contacted me. He is awesome and knowledgeable. I don’t think I have enjoyed waiting to purchase a car more. More

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Had a wonderful experience with Ms. Alexis I would highly recommend this dealership to anyone I will definitely use again in the future Alexis I would highly recommend this dealership to anyone I will definitely use again in the future More

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I had a great experience for me being a first time buyer and owner of my brand new vehicle at this dealership, the team was a great help on me figuring out how to set everything up before I pulled off the l and owner of my brand new vehicle at this dealership, the team was a great help on me figuring out how to set everything up before I pulled off the lot in my brand new 2033 chevy Camaro. I have to give a special thanks to Sammy Aplin! He was a great mentor throughout the entire process knowing I was a first time buyer I appreciate the entire company as a whole. Thanks! More

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Thank you to Sammy and Nick for working with me and getting me into my dream Jeep! I didn't come in with the best credit score, trade-in, or even down payment but they still worked with me and got my p getting me into my dream Jeep! I didn't come in with the best credit score, trade-in, or even down payment but they still worked with me and got my payments affordable. More

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Bought a new Edge Titanium fully loaded, I love the car but can’t get any air to come out of the back of the front seats. Plenty of cold air coming from the bottom of the front seat but absolutely zero com but can’t get any air to come out of the back of the front seats. Plenty of cold air coming from the bottom of the front seat but absolutely zero coming from the back of the front seats. I brought it to the dealership twice for repair and left it a week the last time. Both times they told me it was fixed but still zero air coming from the back. Our salesman recognized that this was a problem when we test drove it, his wife has the same car and he knew what he was talking about. The service manager said it was fixed when I called, drove 35 miles to pick it up and zero air again. Our salesman came and checked for himself and couldn’t feel anything. The service manager said it was fixed because he did what Ford told him to do even though they couldn’t possibly know. He needs to learn how to standup and let them know what they suggested did not solve the problem! I will contact Ford for a resolution or ask to meet with a mediator to help get the problem solved. More

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I found a used truck that I liked but was hesitant to call about it because I have had bad experiences with dealerships. I read some of the bad reviews, but called anyway and I am glad I did. I had the p call about it because I have had bad experiences with dealerships. I read some of the bad reviews, but called anyway and I am glad I did. I had the pleasure of working with Jeremy Brown and right away he put me at ease. He listened to my concerns and explained everything. When I showed up there were no surprises about the cost of the vehicle or fees. There were a few very minor issues with the vehicle, which is just the reality of looking at a used car, but Jeremy went out of his way to make everything right. He is truly a very principled man of his word. I came away with a good deal on a great vehicle. Chris Scroggins helped me with the paperwork and took the time to explain everything I was signing and make sure I knew exactly what I was agreeing too. It was a quick and transparent experience. I would definitely buy from North Country Ford again. More

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