Chris Rose

The staff is very professional, kind, helpful and caring. Rita is always so helpful and understanding. I think she really cares about the customer Rita is always so helpful and understanding. I think she really cares about the customer More

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My wife and I have our 2019 Subaru Ascent serviced at Sutherlin and the staff is very friendly and accommodating. They always communicate the status and any issues or concerns that need to be addressed. Sutherlin and the staff is very friendly and accommodating. They always communicate the status and any issues or concerns that need to be addressed. They are not pushy or overbearing about additional services that are available. More

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Chris Rose was thorough, and thoughtful! Took his time to explain things to me! Told me my battery tested bad, but said it looked like it was under warranty with an auto parts store. Didn Took his time to explain things to me! Told me my battery tested bad, but said it looked like it was under warranty with an auto parts store. Didn’t try an sell me anything I didn’t need! Awesome job Chris More

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I am very thankful to Sutherlin Subaru for all the support and service they provided to my family. This past winter my husband was very ill with cancer and the battery to my Subaru died. I forgot to t support and service they provided to my family. This past winter my husband was very ill with cancer and the battery to my Subaru died. I forgot to turn off the light that drained the battery overnight. Sutherlin Subaru towed my car and provided me with a loaner car while they had my car. The loaner car was an EV soltera, a very fun car to drive. They kept me informed of the repair process of my car. Thank you so much for an awesome service experience when I needed it the most! More

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Very helpful and courteous service dept. worth the extra time and miles from my former dealer service. worth the extra time and miles from my former dealer service. More

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