48 Reviews
Write a Review48 Reviews of Chris Peters
December 14, 2022
Took my vehicle in for a fuel leak recall. Picked up vehicle and passenger window was inoperable, they must have leaned on it and broken the regulator when doing a sunroof recall which I NEVER Picked up vehicle and passenger window was inoperable, they must have leaned on it and broken the regulator when doing a sunroof recall which I NEVER asked for or gave approval for them to replace. The fuel pump cover under the seat in the passenger compartment was not sealed correctly and bolts were missing. The sunroof was not installed correctly and wsa not corrected after taking it back. So summary... shoddy work and doing work not authorised or requested. More
Other Employees Tagged: Lance Carter , Ricky Williams
November 09, 2022
Somethings changed at Mercedes-Benz of Plano service, as of this year I have had 2 unpleasant encounters with them. 1. Tried to schedule an appointment for a cabin air filter change they wanted 4 weeks t of this year I have had 2 unpleasant encounters with them. 1. Tried to schedule an appointment for a cabin air filter change they wanted 4 weeks to do this. 2. Something went wrong with the electrical system had to tow it in I waited in the lobby for 45 minutes being ignored before anything was said or done. Now three days later when I called to check vehicle status the response was they are working on it. When I asked to speak to the Service Manager I was told they were unavailable. What happened to you people? More
Other Employees Tagged: Stephen Gleason, Clay Thorne, Brandon Reininger, Lance Carter , Ricky Williams
November 03, 2022
Fast documents process is good and sale person very friendly. Overall process is good and perfect. friendly. Overall process is good and perfect. More
Other Employees Tagged: Benjamin Song
September 04, 2022
I just wanted to write a note to say that the experience I had today was hands down the best experience I’ve had purchasing a large ticket item EVER. Cars, boats, houses, etc. the best Ewing could ever dece I had today was hands down the best experience I’ve had purchasing a large ticket item EVER. Cars, boats, houses, etc. the best Ewing could ever deceiver. More
Other Employees Tagged: Tony Ortega
August 18, 2022
They always take care of everything and provide a loaner to make it as easy as possible. Now you can pay online. This is the 2nd car I have bought here and will buy all my cars here from now on. to make it as easy as possible. Now you can pay online. This is the 2nd car I have bought here and will buy all my cars here from now on. More
Other Employees Tagged: Dana Stewart, Lance Carter
June 30, 2022
Post-sales services are really lacking for a premium brand dealer. I had to make 10 phone calls alone to get someone to give me an update on my new license plates. brand dealer. I had to make 10 phone calls alone to get someone to give me an update on my new license plates. More
Other Employees Tagged: Alexandro Alvarez
May 25, 2022
Thank you ! Taylor Wilson! Everything was great! He call me to check everything is good with my truck great service Thank you. Taylor Wilson! Everything was great! He call me to check everything is good with my truck great service Thank you. More
Other Employees Tagged: Taylor Wilson
April 30, 2022
The service managers and staff are very thorough and personable. I always feel taken care of and looked out for. I will continue going to MB Plano - even though there are dealers closer to me. personable. I always feel taken care of and looked out for. I will continue going to MB Plano - even though there are dealers closer to me. More
Other Employees Tagged: Dana Stewart, Todd Hartung, Lawrence King III, Benjamin Song, Darren Shin, Goson Li , Sabrina Ozminkowski, Ricky Williams
April 29, 2022
Car was ready in 3 hours for all service and they give you a ride home if is a longer service.This approach is really elegant and makes a difference. you a ride home if is a longer service.This approach is really elegant and makes a difference. More
Other Employees Tagged: Lance Carter , Ricky Williams