Chris Palmisano
Chris Palmisano at Lexus of Milwaukee
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Chris Palmisano

Finance Manager

Lexus of Milwaukee

1433 W Silver Spring Dr
Milwaukee, WI 53209

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4.5
8 Reviews
4.5

8 Reviews

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8 Reviews of Chris Palmisano

January 21, 2025

Dealership Rating
Employee Rating

Justin Dehling assisted us with the purchase of our new car. He was able to get us the exact model we were looking for and made the buying experience pleasant. Would recommend Justin and Lexus of Milwauk More

by angjohnkish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Dehling, Hunter Arms

January 18, 2025

Dealership Rating
Employee Rating

I would highly recommend Lexus of Milwaukee to anyone looking to buy. Rosalie was so helpful and made the whole process very pleasant! Highly recommend!! More

by sheilamassie99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rosalie Weiss

Jan 21, 2025

Lexus of Milwaukee responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Milwaukee as your first choice for all your vehicle needs. Thank you, and have a fantastic day!

December 25, 2024

Dealership Rating
Employee Rating

Everyone was lovely to work with - both knowledgeable and easy going with the selection. I felt no pressure to make a decision while simultaneously feelings supported in my decision at the end of my visit! More

by Emma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Kranitz

Dec 25, 2024

Lexus of Milwaukee responded

Hi Emma, we strive for a high level of customer satisfaction in all aspects of our dealership. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2024

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Employee Rating

I cannot say enough about this dealership! Nick Pfeffer was our sales consultant… Nick did an OUTSTANDING job helping us find the perfect vehicle for us. We never felt any pressure and we knew More

by Sherri B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 25, 2024

Lexus of Milwaukee responded

We're glad to hear our staff took such great care of you, Sherri! We hope we can continue to be of service to you down the road!

December 23, 2024

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Employee Rating

Extremely poor customer service. Will not return to this location. Once you sign that dotted line, they will not help you. This may not be true for every salesman employed at this lo More

by 199293749
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 25, 2024

Lexus of Milwaukee responded

Hello, My name is Eduardo Rodriguez, and I am the National CX Director at Ed Napleton Automotive Group. I am reaching out personally to apologize for the recent experience you had during your sales appointment at Lexus of Milwaukee. I am truly sorry for the inconvenience and frustration you experienced during your visit. We aim to provide every customer with a smooth and satisfactory experience, and it’s clear we did not achieve that in your case. Please accept my sincerest apologies. Your feedback is invaluable to us, and we are committed to making the necessary improvements to prevent such issues in the future. I would appreciate the opportunity to discuss this matter further and ensure we can regain your trust. Please feel free to contact me directly at 630-382-0339 or DrivenToHelp@Napleton.com. Thank you for bringing this to our attention. Your feedback is not only crucial but also instrumental in helping us improve. We are fully committed to making this right and ensuring a better experience for you in the future. Warm regards, Eduardo Rodriguez National CX Director Ed Napleton Automotive Group

December 16, 2024

Dealership Rating
Employee Rating

Ben Kranitz helped me do a lease buy out. It was a very easy process from start to finish. 5 stars More

by RomansLexus
Recommend Dealer
Yes

Other Employees Tagged: Ben Kranitz

Dec 20, 2024

Lexus of Milwaukee responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy.

December 16, 2024

Dealership Rating
Employee Rating

Wes waNTED TO TEST THE HYBRED MODEL BEFORE ORDERING IT FRON LEXUS OF BROOKFIELD. WE MET WITH ROSIE AND MY WIFE LIKED HER MORE THAT THE SALESPERSON AT BROOKFIELD, SHE LISTENED, NOT PUSHY, AND ANSWERED A More

by Rgralton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Kranitz, Rosalie Weiss

Dec 20, 2024

Lexus of Milwaukee responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We are always more than happy to assist you if anything else comes up. Take care!

December 12, 2024

Dealership Rating
Employee Rating

Truly elevated experience from start to finish. Lots of patience and thorough information provided throughout. I was so well taken care of and I truly appreciate it! More

by tiffanytardy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Kranitz

Dec 14, 2024

Lexus of Milwaukee responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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