Chris Monzo

Fletcher Jones is an exceptional dealership. This is the third MB I have bought from FJ. The sales personnel, reception, service and management staff are very personable and professional. They d This is the third MB I have bought from FJ. The sales personnel, reception, service and management staff are very personable and professional. They do all they can to make the entire process a pleasure. And I highly recommend sales person Sasha Johari. He inspires confidence in the process & makes sure you are satisfied with your choice of vehicle and all the steps and details of the purchase. Thank you FJ on Sahara! Dr Deborah More

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Our sales representative, Steve, was friendly and knowledgeable, the negotiation was fair and transparent, the finance team was first rate and the delivery experience was professional and informative knowledgeable, the negotiation was fair and transparent, the finance team was first rate and the delivery experience was professional and informative. I would gladly return and buy another vehicle from these folks. More

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The FJ Team always exceeds expectations… Mr. Kaplan, Chris Monzo, and Kam Garrett go above & beyond every time. Chris Monzo, and Kam Garrett go above & beyond every time. More

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Service is always great at FJ Imports. Josh Sutton mad it seamless. Would recommend Josh and the team to anyone needing to service their Mercedes seamless. Would recommend Josh and the team to anyone needing to service their Mercedes More

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I was initially going to purchase my Mercedes out of Walnut Creek, CA where I had purchased my previous Mercedes. The long story short is, my car I had ordered got canceled due to covid, yet no one not Walnut Creek, CA where I had purchased my previous Mercedes. The long story short is, my car I had ordered got canceled due to covid, yet no one notified me. So when my lease was up, and my car was supposed to be arriving, I had to start from scratch ordering a new one. Fletcher Jones took care of me, made things right and took the stress of the situation off my back. I'm very grateful for their compassion and willingness to help! More

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He was very nice and could answer all questions . Everyone that I worked with was very nice. Jason in service has always very helpful with our other car and with they GLE as well Everyone that I worked with was very nice. Jason in service has always very helpful with our other car and with they GLE as well More

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Best Experience Ever! My experience was a quick in and out, I will continue to do business and definitely Recommend! She is very attentive and will make you feel comfortab My experience was a quick in and out, I will continue to do business and definitely Recommend! She is very attentive and will make you feel comfortable with your purchasing experience. More

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You get what you pay for.. I never really wanted a Mercedes but once my husband purchased a “bowling ball gift” I fully understand why Mercedes has been around since the beginni I never really wanted a Mercedes but once my husband purchased a “bowling ball gift” I fully understand why Mercedes has been around since the beginning of time 🤩 I must say that everyone treats you with respect. They are always so willing to help you out however they can and if they cant help they find someone who can.. There’s so many dealerships out there but Fletcher Jones has an amazing customer service standard that makes you feel secure knowing that you paid for a great vehicle and the exceptional service to go with your purchase “You get what you pay for” More

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"A MUST READ REVIEW" You Simply Won't Believe It! There's NO words to describe how amazing this experience was. Honestly, it was better than VIP, I felt like "ROYALTY". Everything I wanted Shane Peter There's NO words to describe how amazing this experience was. Honestly, it was better than VIP, I felt like "ROYALTY". Everything I wanted Shane Petersen made it happen for me, along with some other wonderful people; Chris, Lady "M" & Lady "D" (The Women of Finesse)! I arrived expecting the whole Wheeling & Dealing Drama of car buying. Instead I left feeling extremely BLESSED! The entire process from start to finish restored my respect for car salesmen. "Integrity" would best describe my experience, but don't take my word go see for yourself. I Gaurantee... You'll be so amazed and so glad you did! From the time I arrived until driving away, I was treated with personal attention and total RESPECT!!! To My New Extended Family; "Special Thanks To You All" Extraordinary People Providing An Unbelieveable Experience!!! More

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Service On time and uneventful. Car was picked and dropped back off as expected. Great team which is why I buy and service all my cars from/with this team On time and uneventful. Car was picked and dropped back off as expected. Great team which is why I buy and service all my cars from/with this team More

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