Chris McPhillips
Chris McPhillips at Nissan of Fort Myers
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Chris McPhillips

service Manager

Nissan of Fort Myers

13985 S Tamiami Trail
Fort Myers, FL 33912

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4.7
13 Reviews
4.7

13 Reviews

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13 Reviews of Chris McPhillips

October 30, 2024

Dealership Rating
Employee Rating

Brought car in for trany fluid change. Ad price was $299. No mention of any “shop fees”. When car was done they ripped me off for $20 shop fees. Management did not reply to my complaint. I More

by Jfcsoup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Spinazze, Rosemarie Sansone , Brooke

Nov 02, 2024

Nissan of Fort Myers responded

Hi Jfcsoup, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.

Nov 02, 2024

Nissan of Fort Myers responded

Hi Jfcsoup, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.

Nov 02, 2024

Jfcsoup responded

The issue could have been handled differently by 1) advising customers of the “shop fee” before work begins 2) when the customer is not advised of the “shop fee” and disputes it the customer should NOT BE CHARGED the “shop fee” 3) issue me a refund for the “shop Fee”!

October 24, 2024

Dealership Rating
Employee Rating

Our sales person(Thomas) was fanatic. .. when we couldn't purchase a new Frontier, he directed us to a used vehicle, which we purchased More

by kevin_delisle
Recommend Dealer
Yes

Other Employees Tagged: Thomas Slota

Oct 26, 2024

Nissan of Fort Myers responded

Kevin_delisle, we're glad you had such a wonderful experience with us!

September 23, 2024

Dealership Rating
Employee Rating

I would recommend coming to Nissan of Fort Myers. They have good customer service & great deals on their vehicles. I will definitely come here again in the future. Thank you guys for all your help on More

by JASMINEE.THOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2024

Nissan of Fort Myers responded

Jasminee.thomas, we're so glad that we were able to go above and beyond your expectations!

September 13, 2024

Dealership Rating
Employee Rating

Excellent service fast Michael is th best help me out came to my truck fix problem More

by POLITE317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Nissan of Fort Myers responded

Polite317, we are so pleased you enjoyed your visit to Nissan Of Fort Myers!

September 08, 2024

Dealership Rating
Employee Rating

Chris the Service Manager is great! He helped us to get our 2023 Nissan Rogue fixed!!’ Thanks to Chris he made my day. More

by Mark and Dawn Clifton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2024

Nissan of Fort Myers responded

Mark And Dawn Clifton, we're happy you found our staff to be so supportive during your experience here at Nissan Of Fort Myers.

September 08, 2024

Dealership Rating
Employee Rating

Great service at a great price! The service advisors always make me feel welcome and comfortable. They explain everything thoroughly and are happy to help me keep my car in excellen More

by MHuddleston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Hill, Michael Pino

Sep 10, 2024

Nissan of Fort Myers responded

Mhuddleston, your satisfaction is our top priority.

August 31, 2024

Dealership Rating
Employee Rating

The deal was guick and easy thanks to Paul who guided me through deal thanks Paul More

by RLEAPER2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 06, 2024

Nissan of Fort Myers responded

Rleaper2000, we're happy you found our staff to be so supportive during your experience here at Nissan Of Fort Myers.

June 29, 2024

Dealership Rating
Employee Rating

Pedro and staff did an amazing job communicating and executing the sale of my new Nissan kicks! Exceptional service. More

by VESCAJADILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2024

Nissan of Fort Myers responded

Vescajadillo, we are very happy we could provide you with a positive experience!

May 21, 2024

Dealership Rating
Employee Rating

Good customer service and the manager is great at fixing employees mistakes. Especially one that could cause them a client More

by schola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Garcia, Daniel Pereira , Heidy Sosa

May 23, 2024

Nissan of Fort Myers responded

Hi Schola, thank you for taking the time to leave a review for us at Nissan Of Fort Myers. We're happy we could meet your expectations!

May 13, 2024

Dealership Rating
Employee Rating

The dealership had amazing customer service and support they helped us more than that was expected Palm helped us a lot More

by VECY239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Palm Ndure, Rosemarie Sansone, Jonathan Garcia, Alex Hill, Daniel Pereira, Jose Soto-Morales , Jim Chance, Garrett Overby, Brandon Randazzo

May 15, 2024

Nissan of Fort Myers responded

Vecy239, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Fort Myers.

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