Chris Matthews
Chris Matthews at City Automall Ford

Chris Matthews

General Sales Manager

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

Contact Me
4.9
76 Reviews

Dealership Experience

10 yrs

Industry Experience

27 yrs, 1 mo

Languages Spoken

English English

4.9

76 Reviews

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76 Reviews of Chris Matthews

June 04, 2025

Dealership Rating
Employee Rating

Jeff and Chris were super helpful! I would recommend my friends to buy here. Jeff went over all the options upon delivery. More

by BOBDEBROBBIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Junkin

May 30, 2025

Dealership Rating
Employee Rating

We had a great experience purchasing our new Bronco. Knowledge and helpful salesperson as well as easy financing. More

by majewskimisty
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Dau, Blake Byerly

Jun 04, 2025

City Automall Ford responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

May 27, 2025

Dealership Rating
Employee Rating

Sales associates were very helpful and knowledgeable about answering questions I had on the vehicle! The whole experience went very smoothly and I got a great truck for a great price! More

by donald.radabaugh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Dau, McKade Kennedy

May 29, 2025

City Automall Ford responded

We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

May 10, 2025

Dealership Rating
Employee Rating

Second vehicle we have purchased from Ty at City Ford. Ty is amazingly helpful, answers any and all questions. He is the only person that we will deal with. More

by Angelahoward2432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2025

City Automall Ford responded

We're happy you found our staff to be so supportive during your experience here at City Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 24, 2025

Dealership Rating
Employee Rating

Great and pleased with the level of professionalism shown throughout the whole process last weekend More

by Anon
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Dau, Will Zeller

Apr 28, 2025

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2025

Dealership Rating
Employee Rating

I knew what truck I wanted, they helped quickly get the order placed. No pressure on upselling anything and no pressure or sales tactics for selling warranty at the end. They run a good service shop too. More

by trevor.troxel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dorene Trammel , Alissa Furry

Apr 21, 2025

City Automall Ford responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

April 18, 2025

Dealership Rating
Employee Rating

Brook and the entire City Ford team were great to work with. Great service, great communication, and great people. I have always had great experiences with City Ford and Brook ensured that continued. T More

by Rich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Dau , Brook Allen

Apr 21, 2025

City Automall Ford responded

Rich, thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! We sincerely value your business and look forward to your next visit!

April 11, 2025

Dealership Rating
Employee Rating

I stopped in to check out used Ford Mavericks, but say this new one that I liked and talked to Cole and he was very informative on it and was very helpful, I would say the truck and Cole were the reason I More

by kevinc101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Dau , Cole Findley

Apr 16, 2025

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

April 08, 2025

Dealership Rating
Employee Rating

Appreciate the time taken to test drive cars, explain the features and then provide proposal. Was no pressure as wanted to review information and options. Returned next day to buy newer vehicle. Appreciate t More

by lshambarger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ty Preston

Apr 11, 2025

City Automall Ford responded

We are glad we could help! We look forward to your next visit! Take care!

April 04, 2025

Dealership Rating
Employee Rating

Best experience I have ever had at a dealership. Would recommend anyone looking for vehicle to go to them. More

by anthony.wells
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Zeller

Apr 09, 2025

City Automall Ford responded

Anthony, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

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