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Chris Matthews
Chris Matthews at City Automall Ford

Chris Matthews

General Sales Manager

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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4.9
91 Reviews

Dealership Experience

10 yrs, 7 mos

Industry Experience

27 yrs, 8 mos

Languages Spoken

English English

4.9

91 Reviews

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91 Reviews of Chris Matthews

January 07, 2026

Dealership Rating
Employee Rating

Process was quick, staff very helpful. This is the 6th car I have purchased here. More

by rpp44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Byerly

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Jan 09, 2026

City Automall Ford responded

We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

December 19, 2025

Dealership Rating
Employee Rating

Every team member we have worked with at City has been wonderful. They all are positive and want to make the buying experience easy and seamless. More

by keersten
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Nichols, David Dau, Brian Schimmel

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Dec 23, 2025

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 25, 2025

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Employee Rating

Devin and McKade amazing! !! Best car salesman ever!! No pressure. Very, very helpful . Would definitely buy from them again! More

by toot2393
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Dau, McKade Kennedy, Devin Vogelsong

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Nov 26, 2025

City Automall Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

November 21, 2025

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Employee Rating

We were very pleased with the knowledge and expertise of the dealership. Everyone involved in the sale was very helpful. I would highly recommend them. More

by MsClunette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ty Preston, Blake Byerly

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Nov 25, 2025

City Automall Ford responded

We're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

November 04, 2025

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Employee Rating

Great customer service. They explained everything to me and walked me through the purchase of my new Maverick. More

by Deb S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lonsbury, Zachary Ott, David Dau

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Nov 05, 2025

City Automall Ford responded

Deb, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 21, 2025

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Fast, easy, honest. All I want out of a dealer. Wonderful to work with and super easy to communicate with. More

by dustin53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Dau, Jeff Junkin

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Oct 27, 2025

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 03, 2025

Dealership Rating
Employee Rating

Brian was great and helped me get my payment to where I needed to be. Very happy! More

by murph
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Nichols, Brian Schimmel

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Oct 08, 2025

City Automall Ford responded

Murph, thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! We sincerely value your business and look forward to your next visit!

September 25, 2025

Dealership Rating
Employee Rating

Great experience. Especially liked how easy Chris Matthews made the transaction. Could.have done a better job of walking me through the features of the vehicle, but I More

by kirkdawson66
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Dau, Devin Vogelsong

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Sep 30, 2025

City Automall Ford responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

September 25, 2025

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Employee Rating

CHRIS WAS A HUGEEE HELP! I cant thank him enough for helping me through this process! If I could give 10 stars I would! More

by devinvogelsong3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Vogelsong

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Sep 30, 2025

City Automall Ford responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 15, 2025

Dealership Rating
Employee Rating

The entire City Automall Ford team provided world class service. I would absolutely recommend that you go to them for your next auto purchase. More

by eric.flores
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ty Preston, David Dau , Kasey Shirey

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Sep 16, 2025

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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