Chris Martin
Chris Martin at Matthews Ford
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Chris Martin

Service Advisor

Matthews Ford

175 E Main St.
Norwich, NY 13815

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4.9
18 Reviews
4.9

18 Reviews

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18 Reviews of Chris Martin

December 28, 2024

Dealership Rating
Employee Rating

Excellent service and job was done in a very timely manner I am very pleased with everything. More

by sjonesy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Zimmerman

Dec 30, 2024

Matthews Ford responded

Hi-Thank you for the 5 Star Review and your business!

December 14, 2024

Dealership Rating
Employee Rating

Truck had a front-end misalignment and the passenger door was dented. Shop did a nice job with the door. Matthews Ford Norwich to my home is a 40 minute drive. The ride and steering of the truck was very nic More

by briski1962
Recommend Dealer
Yes

Other Employees Tagged: Ed Zimmerman , Rachael Monday, Mike Grant

Dec 17, 2024

Matthews Ford responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 07, 2024

Dealership Rating
Employee Rating

Dealership makes customers feel welcome wanted and important. Fast and courteous service . Recommend to everyone More

by jdw1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Matthews Ford responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

November 29, 2024

Dealership Rating
Employee Rating

They were very helpful. He explained options and everything very well. I would recommend him to everyone. More

by gingerp71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Smith, Ed Zimmerman, Devon O'Brien , Darby Matthews, Rachael Monday

Dec 02, 2024

Matthews Ford responded

Hi- Thank you for the 5 Star Review and your business!

November 24, 2024

Dealership Rating
Employee Rating

Done in a timely manner and I was advised of progress. Great job with repairs More

by PMILLERF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Matthews Ford responded

Hi-Thank you for the perfect review!

October 26, 2024

Dealership Rating
Employee Rating

Everyone there is so friendly and nice and they do a good job, Thank You. More

by shirleydemott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Matthews Ford responded

Hi Shirley, Thank you for the 5 Star Review and your business!

October 23, 2024

Dealership Rating
Employee Rating

professional and accommodating. They picked up my car from my job and took it to be serviced and left me with a vehicle until they were done with my car. More

by fstimus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Zimmerman , Rachael Monday

Oct 28, 2024

Matthews Ford responded

Hi, We're so glad to hear you had a great experience with us! We appreciate your business and the 5 Star Review!

October 18, 2024

Dealership Rating
Employee Rating

It was great . car pick up is fantastic .they check out everything to keep my car running well More

by acdcarp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Matthews Ford responded

Hi, Thank you for the 5 Star Review and your business!

October 17, 2024

Dealership Rating
Employee Rating

Good job. Have someone who knows when a light is blown. Was told there was a short in the line to my brake lights. Took it back to the place I bought it at. More

by shellyoneil2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Matthews Ford responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business.

October 15, 2024

Dealership Rating
Employee Rating

My wife hit a deer. Matthews Ford made the car look as if brand new. More

by JHSLENTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Zimmerman , Rachael Monday

Oct 28, 2024

Matthews Ford responded

Hi, We’re so glad to hear you had a great experience with us! Thank you for the 5 Star Review.

1

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