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Chris Maglio
Chris Maglio at Frank Boucher Chevrolet Cadillac of Racine
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Chris Maglio

Service Advisor

Frank Boucher Chevrolet Cadillac of Racine

8600 Washington Ave
Racine, WI 53406

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4.1
9 Reviews
4.1

9 Reviews

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9 Reviews of Chris Maglio

January 22, 2025

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Employee Rating

Chris was very knowledgeable and friendly while explaining what had to be done to my car. More

by makk1029
Recommend Dealer
Yes
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Jan 22, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your business and this review. We're happy to hear that Chris and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Jim Piscitello Service Manager 262-886-1010

January 10, 2025

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Employee Rating

Nick the service person was amazing. he helped us with all of our needs. Thank you. More

by Ashley D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Colon

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Jan 10, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

Ashley, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick met your expectations. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as a valued customer for many years to come! Jim Piscitello Service Manager 262-886-1010

December 21, 2024

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Employee Rating

Every person I dealt with was very good. Efficient, friendly, respectful, and professional. A good experience. More

by chasklimek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Jenrette, cashier (unknown)

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Dec 23, 2024

Frank Boucher Chevrolet Cadillac of Racine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as a valued customer for many years to come! Jim Piscitello Service Manager 262-886-1010

Dec 23, 2024

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you, Chas, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jim Piscitello Service Manager 262-886-1010

November 23, 2024

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Employee Rating

Two service members helped me and both were not only knowledgeable but extremely helpful! These two service technicians made my experience pleasant and almost delightful!! Congrats on these team member More

by cloutier326
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Piscitello, Nick Colon

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Nov 25, 2024

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon! Jim Piscitello Service Manager 262-886-1010

November 12, 2024

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Employee Rating

The service was great. They were very professional and explained everything to me. The shuttle service is always a big plus! I would definitely recommend this dealership. More

by mamamoes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2024

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Frank Boucher Chevrolet Cadillac of Racine. Jim Piscitello Service Manager 262-886-1010

September 24, 2024

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Employee Rating

I had $2000 worth of repairs done and was a little disappointed in a couple of things. I stated that there was a rattle in the back end. Dealer stated everything checked out. When I picked up the car, More

by Leffcinfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 25, 2024

Frank Boucher Chevrolet Cadillac of Racine responded

Hello - thank you for brining this to our attention. When you have the opportunity, please reach out to our Service Manager, Jim Piscitello, at 262-886-1010 so we can discuss this further with you. We hope to hear from you soon.

August 23, 2024

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Employee Rating

My car runs like a dream now! Work was completed in a couple days and all is well. More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 23, 2024

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your very kind review, Denise. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Frank Boucher Chevrolet Cadillac of Racine. Jim Piscitello Service Manager 262-886-1010

August 15, 2024

Dealership Rating
Employee Rating

Took my truck in for warranty worked cover by GM and they refused to service my vehicle. Ended up towing it to another dealer. More

by jcrewpropertypreservation
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Tessmer , James- sales, just a word of advice anyone can sell a car, it takes service to build a client for life.

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Aug 16, 2024

Frank Boucher Chevrolet Cadillac of Racine responded

Hello - we are sorry you had a negative experience with us. When you have the opportunity, please reach out to our Service Manager, Jim Piscitello, at 262-886-1010 so we can discuss this further with you.

August 03, 2024

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Employee Rating

Was quoted $45 plus tax over the phone (my significant other heard same thing). Upon arrival, bill was $524. More

by bozroz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 05, 2024

Frank Boucher Chevrolet Cadillac of Racine responded

Providing a positive experience is our top priority. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jim Piscitello Service Manager 262-886-1010

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