Chris Laux
Chris Laux at Bergeron Chrysler Dodge Jeep Ram
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Chris Laux

Service Advisor

Bergeron Chrysler Dodge Jeep Ram

3525 Veterans Memorial Blvd
Metairie, LA 70002

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3.2
67 Reviews
3.2

67 Reviews

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67 Reviews of Chris Laux

March 28, 2025

Dealership Rating
Employee Rating

Chris has taken care of us from day one of owning our Grand Wagoneer. Any service items that have ever come up he has dealt with quickly and efficiently. I feel he has always gone above and beyond wit More

by michael.l.gagliardi
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 02, 2025

Dealership Rating
Employee Rating

Had an appointment and dropped off my 2018 Jeep Wrangler on 12/11/24 to get an estimate on some minor repairs (oil leak, timing chain being lose and break pads/rotors needing to be replaced) and they would More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lawrence was the initial service advisor and we eventually spoke with Chris.

September 09, 2024

Dealership Rating
Employee Rating

THE FACTORY COMPANY MAIL ME A RECALL ON MY JEEP CHEROKEE LADTUIDE I HAD 2 AND ONE OF THEM WAS MY LIFTGATE I REACH OUT TO THIS DEALERSHIP AND I SPOKEN TO MS. Liz SHE INFORMED ME AT THAT TIME THAT THE PARTS W More

by Mrs. Haley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 11, 2024

Dealership Rating
Employee Rating

I was recommended by Billy and Chris from service to be helped by Steve- Great customer service and felt like family. More

by kali reid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 11, 2024

Dealership Rating
Employee Rating

STAY AWAY from this service dept, worst experperience. Has taken 3-4 visits (losing track now) and somewhere around 9 months for warranty repair of Tonneau cover and key fob. Last visit left vehicle for 2 More

by EdWood
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 14, 2023

Dealership Rating
Employee Rating

Communication is poor. You never get a call back no matter how many messages you leave. Service is the worst I have seen. They don't have the parts they need and it takes More

by clacourrege
Recommend Dealer
No

Other Employees Tagged: Jesse Fonseca

July 04, 2023

Dealership Rating
Employee Rating

I have purchased several vehicles from Bergeron and have always asked for Jeff Horn. He has always treated us fairly, respectfully and never in a rush or pressure in buying a vehicle. More

by silbernagele
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 28, 2023

Dealership Rating
Employee Rating

The staff was very professional, hardworking, knowledgeable and honest. I have purchased two vehicles from them. All of my maintenance is performed by the service center. More

by tondiar
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Mario Valero, Billy Christina, Jim Russo, Luis Ramos, Danielle Watkins, Scott Tanzini , Joe Agate, Savanna Heller, Brandon Schneider

May 12, 2023

Dealership Rating
Employee Rating

Professional, informative, clean facilities, friendly. My experience at the dealership was very comforting. They addressed my problem, offered the solution and offered realistic expectations. More

by gpsilos@gmail.com
Recommend Dealer
Yes

Other Employees Tagged: Chris Laux

May 03, 2023

Dealership Rating
Employee Rating

Knowledgeable; warranty work completed well Chris is an excellent representative Bergeron is easy to deal with More

by goodman.amy@gmail.com
Recommend Dealer
Yes

Other Employees Tagged: Chris Laux

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