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Chris Kailer
Chris Kailer at Joe Rizza Acura
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Chris Kailer

Service Consultant

Joe Rizza Acura

8150 W 159th St
Orland Park, IL 60462

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4.9
690 Reviews
4.9

690 Reviews

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690 Reviews of Chris Kailer

November 07, 2024

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Employee Rating

The team provided excellent customer service and very knowledgeable.about explaining all of the financial options available for me. More

by DERRICKJINMEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo

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Nov 08, 2024

Joe Rizza Acura responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Joe Rizza Acura and found our team knowledgeable in explaining your financial options. We strive to provide excellent customer service, and it’s rewarding to know we met your expectations. We look forward to seeing you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 13, 2024

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Employee Rating

Great dealership…. Easy to work with…. great service dept…. Finance dept hmmmmm maybe a little to be desired there More

by URT3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerard Dumas

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Jun 13, 2024

Joe Rizza Acura responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Joe Rizza Acura are glad to have you as a customer.

October 01, 2023

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Employee Rating

My wife and me have a great time buying a car at Joe Tizza acira More

by HEMPHILLC1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo , Anthony LaGiglio, Tom

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Oct 02, 2023

Joe Rizza Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 30, 2023

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Employee Rating

Bought an new Acura MDX advance package. Thanks now comes to service on my vehicle. More

by HAPPYANNL32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo, Matt Fondren

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Oct 02, 2023

Joe Rizza Acura responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new Acura MDX. We truly appreciate your feedback!

April 15, 2023

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Employee Rating

I have been doing business with this dealership since 2003. The customer service is the best. More

by TRUAXIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo, Bob Caputo, Ted Jurick, Matt Fondren, Jim Sabbia

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Apr 16, 2023

Joe Rizza Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 04, 2023

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Employee Rating

This is my 4th lease. Each lease is exactly what I wanted. And I appreciate the kindness and great customer service you would expect when purchasing a new vehicle. More

by vlm3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo, Gerard Dumas, Matt Fondren

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Feb 06, 2023

Joe Rizza Acura responded

Thanks for your feedback on your recent visit to Joe Rizza Acura. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

January 22, 2023

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Employee Rating

This dealership has always been one of the best dealerships I’ve ever dealt with from Pat Dazzo to Matt Fondren & everyone who works there I have never had a bad experience. More

by MARKCHIBE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo, Brad Dodge, Ted Jurick, Matt Fondren, Todd Parady, Tony Ramos

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Jan 23, 2023

Joe Rizza Acura responded

Thank you so much for your wonderful review, Mark! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Joe Rizza Acura!

December 17, 2022

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Employee Rating

Great customer service! They are very professional and focused on providing excellent care. We have purchased three vehicles from this dealership because of their great ser More

by WendyJames
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo, Bob Caputo, Lenden Donnels

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Dec 18, 2022

Joe Rizza Acura responded

Thank you so much for your kind words, Wendy, and for taking the time to leave us this wonderful feedback!

May 31, 2022

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Employee Rating

Service department is top shelf! Very good experience with our last car purchase there. Highly recommend Rizza for your next vehicle purchase! More

by LARRY.WOLLES
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo, Ted Jurick, Matt Fondren, Jim Sabbia

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Jun 01, 2022

Joe Rizza Acura responded

Thank you, Larry! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

February 21, 2022

Dealership Rating
Employee Rating

Great service as always. The wait wasn’t long for a Saturday morning walk in More

by BRUCKER74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 22, 2022

Joe Rizza Acura responded

We appreciate you taking the time to leave us a five-star review. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura; we look forward to having you as one of our valued customers for many more years to come!

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