Chris Jones

While my service advisor, Lindie, is very helpful and always tries to make things right, this dealership has communication issues. Twice what I’ve brought my car in for has caused confusion. Also, it see always tries to make things right, this dealership has communication issues. Twice what I’ve brought my car in for has caused confusion. Also, it seems they only want your advisor to check you out. Lindie had a line of people waiting and not one other advisor wanted to help until I asked if another advisor could assist since she was extremely busy and I needed to leave. More

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Renata very knowledgeable and helpful. Highly recommend this dealership. Plan to use her more to learn the car better. Highly recommend this dealership. Plan to use her more to learn the car better. More

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La mejor sin dudas muy buena persona y agradable . el proceso fue rápido y sin ningún inconveniente. el proceso fue rápido y sin ningún inconveniente. More

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Outstanding service as usual. Thanks Carlos Villarreal for your professionalism and ready-to-serve attitude. Thanks Carlos Villarreal for your professionalism and ready-to-serve attitude. More

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The dealership and its employees were very professional and knowledgeable. We had a great experience. and knowledgeable. We had a great experience. More

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Excelent service and great work. They take care of all the details and make sure you are well cared for. They take care of all the details and make sure you are well cared for. More

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Chris Jones was super awesome, answered all my questions about the 2013 XTS I ended up buying..he was super helpful even after my purchase.. I'll be sure to go back when I'm ready to buy another one. about the 2013 XTS I ended up buying..he was super helpful even after my purchase.. I'll be sure to go back when I'm ready to buy another one. More

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Very professional service all done online from the sales man Chris to the finance manager Adam man Chris to the finance manager Adam More

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My experience was terrible. My car salesman, Chris Jones, did an Overwhelming ABSOLUTE amazing job!!! My car salesman, Chris Jones, did an Overwhelming ABSOLUTE amazing job!!! More

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4/26/2024 Service Department is conniving. Jan 2024 I purchased a CERTIFIED 2022 CT5 Sport with approximately 22,000 miles on it, & as of today I’ve only put a little over 1,000 miles on it. B Jan 2024 I purchased a CERTIFIED 2022 CT5 Sport with approximately 22,000 miles on it, & as of today I’ve only put a little over 1,000 miles on it. By the end of March the brakes started to squeak. I took it in & they said they didn’t hear anything & if I did hear the brakes squeaking that was totally normal because that’s common with the CT5 Sport…uh…I think not. I went back home & took video of my husband driving, braking in both drive & reverse, went back & showed them the video, they drove it & finally admitted they heard the brakes squeak. The service manager Carlos told me bring it back Friday & there would be no charge. When I returned on Friday Carlos said the cost would be $989.00 to clean the pads & rotors. I said no way & went back home. Evil & ridiculous! Lazy & incompetent. More

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