Renata very knowledgeable and helpful.
Highly recommend this dealership. Plan to use her more to learn the car better.
Highly recommend this dealership. Plan to use her more to learn the car better.
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by lw
Oct 28, 2024 -
Cavender Cadillac responded
Thank you for the recommendation! We're delighted to hear that Renata provided such knowledgeable and helpful service at Cavender Cadillac. We look forward to assisting you further as you get acquainted with your car!
La mejor sin dudas muy buena persona y agradable .
el proceso fue rápido y sin ningún inconveniente.
el proceso fue rápido y sin ningún inconveniente.
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by Sandra
Oct 23, 2024 -
Cavender Cadillac responded
Sandra, estamos para servirle en Cavender Cadillac! Gracias por elegirnos.
Outstanding service as usual.
Thanks Carlos Villarreal for your professionalism and ready-to-serve attitude.
Thanks Carlos Villarreal for your professionalism and ready-to-serve attitude.
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by Kbailey615
Service Price Transparency
Oct 18, 2024 -
Cavender Cadillac responded
We're delighted to hear about your positive experience with Carlos at Cavender Cadillac! Thank you for recognizing his professionalism and dedication. We look forward to serving you again in the future!
The dealership and its employees were very professional
and knowledgeable. We had a great experience.
and knowledgeable. We had a great experience.
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by Mikea1cleaning
Oct 08, 2024 -
Cavender Cadillac responded
Thank you for sharing your experience! We're delighted to hear that our team at Cavender Cadillac provided professional and knowledgeable service. We appreciate your support and look forward to serving you in the future!
Excelent service and great work.
They take care of all the details and make sure you are well cared for.
They take care of all the details and make sure you are well cared for.
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by dannychapa
Service Price Transparency
Oct 07, 2024 -
Cavender Cadillac responded
Danny, thank you for the fantastic feedback! We're glad our team at Cavender Cadillac took great care of you, and we look forward to seeing you down the road. Safe travels!
Chris Jones was super awesome, answered all my questions
about the 2013 XTS I ended up buying..he was super helpful even after my purchase.. I'll be sure to go back when I'm ready to buy another one.
about the 2013 XTS I ended up buying..he was super helpful even after my purchase.. I'll be sure to go back when I'm ready to buy another one.
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by mosesdcastro
Other Employees Tagged:
Julian Sanchez
Sep 30, 2024 -
Cavender Cadillac responded
We're delighted to hear that Chris provided such excellent service and support during your purchase at Cavender Cadillac. Enjoy your 2013 Cadillac XTS, and we look forward to assisting you in the future!
Very professional service all done online from the sales
man Chris to the finance manager Adam
man Chris to the finance manager Adam
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by agomez299
Other Employees Tagged:
Adam in Finance
Sep 23, 2024 -
Cavender Cadillac responded
Thank you for taking the time to leave Cavender Cadillac a five-star review! We'll give kudos to Chris and Adam for their standout service. Enjoy the ride!
My experience was terrible.
My car salesman, Chris Jones, did an Overwhelming ABSOLUTE amazing job!!!
My car salesman, Chris Jones, did an Overwhelming ABSOLUTE amazing job!!!
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by mzpuddyn
Sep 03, 2024 -
Cavender Cadillac responded
I'm sorry to hear about your overall experience, but I'm glad Chris was able to provide excellent service. Please reach out if there's anything specific you'd like us to address or discuss further. Thank you, Patrick Callihan - Sales Director - 210-490-2000
4/26/2024 Service Department is conniving.
Jan 2024 I purchased a CERTIFIED 2022 CT5 Sport with approximately 22,000 miles on it, & as of today I’ve only put a little over 1,000 miles on it. B
Jan 2024 I purchased a CERTIFIED 2022 CT5 Sport with approximately 22,000 miles on it, & as of today I’ve only put a little over 1,000 miles on it. By the end of March the brakes started to squeak. I took it in & they said they didn’t hear anything & if I did hear the brakes squeaking that was totally normal because that’s common with the CT5 Sport…uh…I think not. I went back home & took video of my husband driving, braking in both drive & reverse, went back & showed them the video, they drove it & finally admitted they heard the brakes squeak. The service manager Carlos told me bring it back Friday & there would be no charge. When I returned on Friday Carlos said the cost would be $989.00 to clean the pads & rotors. I said no way & went back home. Evil & ridiculous! Lazy & incompetent.
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by annmperez22
Service Price Transparency
Other Employees Tagged:
Carlos Service Dept
Apr 26, 2024 -
Cavender Cadillac responded
I'm sorry to read about your experience with our service department. It's important for us that all of our customers feel heard and treated fairly, especially when it comes to vehicle concerns. I'd like the opportunity to discuss this further and see how we can make things right for you. Please reach out at your earliest convenience so we can address this issue together. Thank you, Katie Dodd - Service Lane Manager - +1 (210) 640-7683
Chris is excellent.
Help us with everything we need and answered all our questions. He is the best. You did not have a good variety of snacks. Finance people rushed the
Help us with everything we need and answered all our questions. He is the best. You did not have a good variety of snacks. Finance people rushed the process and said we dont have the seats warranty and Chris told us we have it.
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by Lissana
Apr 01, 2024 -
Cavender Cadillac responded
Lissana, we're glad to know Chris was able to assist you effectively at Cavender Cadillac. We apologize for any confusion regarding the warranty and will work on improving our snack variety as well! Thanks for your feedback!