Chris John

I wanted to share my experience with HONDA OF VALLEY STREAM. First I would like all to know I live in Valley Stream NY for over thirty years. I also purchased a new honda civic in 2019 from this dealers STREAM. First I would like all to know I live in Valley Stream NY for over thirty years. I also purchased a new honda civic in 2019 from this dealership. My purchase was so much easier and civil from this week. Sales manager Mr. Martino and at that time General Manager Mr. Parlow got together and made it happen. I will begin with Sunday June 8th , 2025. I went to honda of valley stream used car lot on Sunrise highway. I was greeted with the utmost respect by Mr. Chris John. We looked and I drove a 2022 honda HR_V... SO FAR SO GOOD. I told Mr. John its Sunday so i will come back tomorrow. Monday morning at 10am i went back and saw Mr. John. I made an offer for the vehicle and he went to General Manager OSCAR MELARA. He came back and said its to low. Hey, you have to always start low correct???. I came up another Thousand dollars....He brought it to Mr. Oscar Melara. A few minutes or so later Mr John came back and stated my General Manager Melara want to see you in his office. Right than and there I know what was going to happen. Never, NEVER in all my years (im a senior citizen) purchasing vehicles for my parents, children and family members that the GENERAL MANAGER CALLED ME IN THEIR OFFICE. If you are reading this review and purchased a vehicle you know the GENERAL MANAGER COMES TO YOU. Mr. Melara read his resume to me how smart he was and how this vehicle he can sell wholesale for more. When he finished I showed him my GRAY HAIR and said I bought many vehicles over the years and read my resume. At the end we were one thousand dollars apart over a vehicle that was 20 plus thousand dollars. When it comes to managers who believe they are the smartest one in the room you know trouble is near. General Manager Mr. Melara should have came out of his office and walked a little to Mr. John desk and greeted me. At this time it was not about the money. (REMEMBER CUSTOMER SERVICE) I guess he was to lazy to get out of his chair.. Im very disappointed in this Dealership. Always, the General Manager, Sales Manager comes to you and says HELLO even if you did not purchase a vehicle. In addition, they say thanks for coming in today!!!!!! In closing, I can only hope someone from this dealership gives me a call to say hey I was your experience on Monday JUNE 9, 2025. WILL UPDATE THIS REVIEW SOON!!!!! More

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Wonderful customer service from professionals who went above and beyond to ensure my complete satisfaction above and beyond to ensure my complete satisfaction More

by cmyers2801 Verified Customer Verified Customer

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Great experience buying my car. Never felt pressured and happy with my purchase! I'll be coming when it's time to buy another car. Never felt pressured and happy with my purchase! I'll be coming when it's time to buy another car. More

by lichele Verified Customer Verified Customer

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Joshua Robert and Chris John did a wonderful job they makes me feel like family makes me feel like family More

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Mr. John was simply AMAZING!!!!!!…..He was professional && very helpful. He made sure I understand my new baby. Thanks again Mr. John!!!!! && very helpful. He made sure I understand my new baby. Thanks again Mr. John!!!!! More

by JSUTHERLAND21 Verified Customer Verified Customer

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I recommend anyone to try their service. We were impressed at how quickly they were able to find us something to fit our needs at a price we were satisfied with. Can’t wait for the next purc We were impressed at how quickly they were able to find us something to fit our needs at a price we were satisfied with. Can’t wait for the next purchase. More

by BLKSP78 Verified Customer Verified Customer

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Excellent service, without a doubt the most professional in the entire New York area. I can only say thank you, you are the best. in the entire New York area. I can only say thank you, you are the best. More

by duvanperezp Verified Customer Verified Customer

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Great experience! Chris was awesome, he answered all of my questions and made the process of buying a CPO and trading in an older vehicle quick and painless. Chris was awesome, he answered all of my questions and made the process of buying a CPO and trading in an older vehicle quick and painless. More

by Justin G Verified Customer Verified Customer

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They did a really great job getting us a car however, any problems with the car not so great any problems with the car not so great More

by mccoy45 Verified Customer Verified Customer

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Salesman was very good. Had some difficulty with the finance guy. And the car had an interior light out. Had some difficulty with the finance guy. And the car had an interior light out. More

by fredyst Verified Customer Verified Customer

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