Chris House

Got walk-in complementary oil change performed In and out in 30 minutes while I waited. Super smooth and efficient service. in 30 minutes while I waited. Super smooth and efficient service. More

by perkinsfmly Verified Customer Verified Customer

Report | Print

They are friendly and efficient. We drive 25 minutes for them to service our car even though there is a hyundai dealership 5 minutes from our house We drive 25 minutes for them to service our car even though there is a hyundai dealership 5 minutes from our house More

by arbox4 Verified Customer Verified Customer

Report | Print

Always an excellent experience. The Southern Hyundai Service Department is team of helpful and attentive professionals. The Southern Hyundai Service Department is team of helpful and attentive professionals. More

by HyundaiSFS Verified Customer Verified Customer

Report | Print

Awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome More

by ernestjones39 Verified Customer Verified Customer

Report | Print

Jeff is awesome. Prompt and helpful. I trust his recommendations during maintenance service of my car. Prompt and helpful. I trust his recommendations during maintenance service of my car. More

by Elle A Verified Customer Verified Customer

Report | Print

Southern Hyundai of Newport News is absolutely amazing. The staff and the service there is above and beyond from purchasing my vehicle to maintenance and anything else I need they are always on it and prof The staff and the service there is above and beyond from purchasing my vehicle to maintenance and anything else I need they are always on it and professional. More

by Shanice Floyd Verified Customer Verified Customer

Report | Print

Excellent everyone in service dept very courteous, friendly and knowledgeable. Deal with Chris mostly. Always on top of everything for me and car appts are quick and everything is always done top no friendly and knowledgeable. Deal with Chris mostly. Always on top of everything for me and car appts are quick and everything is always done top notch so kudos to the mechanics as well More

by DGHENS Verified Customer Verified Customer

Report | Print

Communication is very very subpar. You can't get anyone from the dealership on the phone when you call the dealership. Voice mail messages go unreturned, the only service writer that You can't get anyone from the dealership on the phone when you call the dealership. Voice mail messages go unreturned, the only service writer that seems to know what the heck is going on and cares is Chris. Jeff is useless, if you're not on his team or whatever they call it, he wants nothing to do with you unless you're there to get your vehicle and he has to hand you the keys. This isn't the first time I have written about this and the only reason I continue to come here, is because of the convenience to my residence and the mechanics that work on my vehicle. In my opinion, you need to fire everyone except for Chris and get him the help he needs and deserves. More

by NNDEPUTYDOG Verified Customer Verified Customer

Report | Print

Quick, honest, polite service. Car completed when promised. I was contacted to have the recall completed. Car completed when promised. I was contacted to have the recall completed. More

by Kathyann Verified Customer Verified Customer

Report | Print

I.love this dealership always let me know what's going on with my car and always try to help me get it right. with my car and always try to help me get it right. More

by Rkelley130 Verified Customer Verified Customer

Report | Print