Chris Harris
Chris Harris at Martin Chevrolet

Chris Harris

Assistant Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.7
73 Reviews
4.7

73 Reviews

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73 Reviews of Chris Harris

March 25, 2026

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Employee Rating

Great service. I always listen to their advice. As to what service I need on my truck. More

by HOWE608
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Lang

Mar 25, 2026

Martin Chevrolet responded

Thank you for the wonderful feedback! We truly value the trust you place in our team to keep your truck running its best. Our goal is always to provide honest, expert advice so you can stay safe and reliable on the road. We appreciate your loyalty and look forward to seeing you at your next visit. - Martin Chevrolet

March 24, 2026

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Employee Rating

Chris and the rest of staff is always top notch and willing to help along with working between my tight and short notice schedule whenever needed. Service while waiting is also pretty quick comparing t More

by max.winiarski
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky

Mar 25, 2026

Martin Chevrolet responded

Max, Thanks for the awesome review! We’re so glad Chris and the team could make your visit quick and easy, even on short notice. We know your schedule is busy, so we’re happy to help whenever you need us. Thanks for choosing us and for the encouragement! - Martin Chevrolet

March 11, 2026

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Very good at changing oil and washing cars, good coffee and water to , very friendly More

by jimseidel0
Service Price Transparency
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Recommend Dealer
Yes
Mar 23, 2026

Martin Chevrolet responded

Jim, Thank you for the great review! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. - Martin Chevrolet

February 28, 2026

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Services are good, except I have said NO to the free car wash and for some reason they wash it anyway! I work a detail shop and it is not a good idea to wash with a brush after you have a vehicle ceramic co More

by K.CARLTON58
Service Price Transparency
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Recommend Dealer
Yes
Mar 06, 2026

Martin Chevrolet responded

Thank you for the feedback and for bringing this to our attention. We’re glad to hear you were happy with the service, but we sincerely apologize that your request to skip the complimentary car wash was not honored. Your note is a helpful reminder for our team to double-check customer preferences before sending any vehicle through the wash. We’ll make sure to reinforce this with our staff so requests like yours are respected every time. We truly appreciate you pointing this out and hope to serve you again in the future! - Martin Chevrolet

February 14, 2026

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Employee Rating

Disappointing to have a 4:00 appointment for an oil change and be there for over an hour and a half! What is the point of having an appointment? More

by bhenri88
Recommend Dealer
Yes

Other Employees Tagged: Chris Harris

Feb 27, 2026

Martin Chevrolet responded

We really appreciate your review and we're sorry if it took a bit longer than expected for your oil change. Please know that we aim to provide top-notch service, and our process usually takes around an hour and fifteen minutes as it includes a multi-point vehicle inspection, an alignment check, and a complimentary wash. We apologize for any inconvenience caused on the day of your visit, and we're happy to know you are able to take advantage of our lifetime free oil change program. We'll do our best to make your next visit even faster and more convenient. Looking forward to serving you again! - Martin Chevrolet

February 14, 2026

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This dealership sold me a car before they inspected it. They took one week after signing to replace parts. I brought the car back after one day of driving it due to multiple dash lights. They held the car More

by ahoelter3
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Mike Lakhani

December 30, 2025

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In and out ( with a new car) It was quick and easy to start to finish More

by c_hess2
Recommend Dealer
Yes

Other Employees Tagged: Chris Harris

Jan 02, 2026

Martin Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

December 19, 2025

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Employee Rating

My truck was not repaired. Check engine light came back on immediately. Dealership is not returning my calls or emails. More

by jrutter040
Recommend Dealer
No

Other Employees Tagged: Chris Harris

Dec 26, 2025

Martin Chevrolet responded

Thank you for bringing this matter to our attention and for taking our call. We appreciate the opportunity to assist you further and are committed to resolving the issue regarding your truck's issue. - Martin Chevrolet

December 17, 2025

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Warm feeling of home when entering the dealership. Professional at all times. Always ask if theres anything the staff can do for you. I was very impressed with the ceramic treatment that was completed More

by heartbeat0404
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 26, 2025

Martin Chevrolet responded

Thank you for the great review! We're happy you found our staff to be so supportive during your experience here at Martin Chevrolet. Please don't hesitate to reach out to us if there's anything more we can do! - Martin Chevrolet

December 08, 2025

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Employee Rating

I actually own a fleet vehicle that was shipped to me from out of state. Regardless, the service team at Martin has always been professional and my experience very positive. For my next car purchase, I More

by michaelsarallo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2025

Martin Chevrolet responded

Michael, Thank you so much for sharing your positive experience with us! We’re thrilled to hear it and can’t wait to see you again next time! - Martin Chevrolet

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