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Chris Harris

Overview Reviews (10) Inventory (192)

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Chris Harris

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Chris Harris

Assistant Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.2

10 Reviews

Overview Reviews (10) Inventory (192)

4.2

10 Reviews

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10 Reviews of Chris Harris

December 19, 2024

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Employee Rating

Amazing dealership when you don’t need service. However, when you need service, everyone at the desk is very unhelpful or extreamly understanding to other coworkers especially when you call both th However, when you need service, everyone at the desk is very unhelpful or extreamly understanding to other coworkers especially when you call both the desk and their manager. Neither call back especially after hours when messages aren’t 5PM when messages aren’t relayed to them. More

by NaNa

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Dan Hoyland, Duane Hill, Blake Hill

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Dec 20, 2024 -

Martin Chevrolet responded

We're really sorry for the inconvenience caused, and we want to make it right for you! Our service manager will be getting in touch with you soon to help sort things out. - Martin Chevrolet

December 18, 2024

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Employee Rating

Very quick to find and fix the problem. It was an oil leak after getting oil change and they were quick to take care of problem. It was an oil leak after getting oil change and they were quick to take care of problem. More

by woodyl670

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Duane Hill, Ralph Stalesky, OC Cardoso, Blake Hill, Ruben Vega

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December 15, 2024

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Employee Rating

Service department does a good job of checking your vehicle over to see what needs to be looked at. vehicle over to see what needs to be looked at. More

by Chevy customer

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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November 21, 2024

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This was the quickest service stop ever. Chris rocks! He was polite, thorough and friendly. Chris rocks! He was polite, thorough and friendly. More

by reginagomory

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 25, 2024 -

Martin Chevrolet responded

Thank you for your kind words about Chris! He is the newest member of our team and we are so lucky to have landed him here at Martin Chevrolet. Thanks again for your review and we will see you again next time! - Martin Chevrolet

November 19, 2024

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Employee Rating

Don't come to this dealership for service. They had my car for 7 hours before they started working on it only to be told they needed more time and wanted me to leave my car overnight. They wo They had my car for 7 hours before they started working on it only to be told they needed more time and wanted me to leave my car overnight. They wouldn't have needed more time if they would have started working on it at my scheduled appt. time. More

by CPALLEN1968

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

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Nov 20, 2024 -

Martin Chevrolet responded

We apologize that we couldn't get to your truck at the scheduled appointment time, and we truly appreciate your understanding. Scheduling work for technicians can be quite challenging, as it's hard to predict the duration of the previous job accurately. We apologize for not being able to carry out your diagnosis within the planned timeframe. If you change your mind and decide to give us another opportunity, please don't hesitate to let us know. We would be more than happy to continue working on your truck. - Martin Chevrolet

November 13, 2024

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Employee Rating

Chris was helpful, informative, and personable. Whenever I go back for service, he's my guy. Whenever I go back for service, he's my guy. More

by TBoneSlam

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James Dunn, Jack Lazzara

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Nov 20, 2024 -

Martin Chevrolet responded

We're thrilled to hear you had a great experience with us! Thank you for choosing us and we can't wait to see you again next time around! - Martin Chevrolet

November 13, 2024

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Employee Rating

Great service, fair price and good communication. Chris Harris did a good job. I will be back when necessary Chris Harris did a good job. I will be back when necessary More

by CHRISTOP.WILK

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Blake Hill

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Nov 20, 2024 -

Martin Chevrolet responded

Thank you for the great review! We're so happy we were able to help you out. If you have any further questions, please don't hesitate to reach out. - Martin Chevrolet

November 13, 2024

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Employee Rating

Love the friendly atmosphere. Would recommend them for service & next purchase. They are truly the best! Would recommend them for service & next purchase. They are truly the best! More

by momracecar61

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ralph Stalesky

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Nov 20, 2024 -

Martin Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. - Martin Chevrolet

November 04, 2024

Dealership Rating

Employee Rating

Had an appointment for oil change and later added tire rotation to take 2 hours. rotation to take 2 hours. More

by jfaber

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Ralph Stalesky, Blake Hill , Matt

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Nov 08, 2024 -

Martin Chevrolet responded

We truly appreciate your patience with us! We always aim to get everyone served promptly, though sometimes we miss the mark. Thank you for your understanding, and we’re excited to make your next visit a fantastic 5-star experience! - Martin Chevrolet

November 01, 2024

Dealership Rating

Employee Rating

Mr. Harris was very friendly, helpful and informative. He kept me apprised of the status of my car. Martin Chevrolet has the best Corvette Tech He kept me apprised of the status of my car. Martin Chevrolet has the best Corvette Tech More

by JPierquet

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Mouton, David Savodge

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Nov 08, 2024 -

Martin Chevrolet responded

Thank you for your feedback! Chris is new to our team and we are so lucky to have him. We will be sure to pass along your kind words to him. Thanks again! - Martin Chevrolet

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