Chris Hardy

Horrible service department, slow not helpful leaves you waiting with no updates. I would not recommend this place to anyone, premium prices for bottom rate service waiting with no updates. I would not recommend this place to anyone, premium prices for bottom rate service More

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Customer service very good , response to issues very good , timeliness of any issues very good , timeliness of any issues very good More

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Nazareth Ford is the place my wife and I trust to bring both our Ford vehicles for service. We had a slight concern, and the service manager, Brian, immediately resolved it. The advisor, Ralph, is always f both our Ford vehicles for service. We had a slight concern, and the service manager, Brian, immediately resolved it. The advisor, Ralph, is always friendly, professional, and helpful. Also, the advisor, Chris, is always responsive to our questions and needs. Last but not least, Ryan is one of the most customer-service-centered and dedicated professionals we have ever encountered. Bravo to the great service team at Nazareth Ford. You've earned our trust and business! More

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Excellent and friendly service, done quickly, truck returned clean and ready to go. Service staff top notch. returned clean and ready to go. Service staff top notch. More

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Always quick to handle maintenance or repairs. Knowledgeable people, clean showroom and efficiency at all times. Rides back home if needing to be dropped always available as well plus the car is Knowledgeable people, clean showroom and efficiency at all times. Rides back home if needing to be dropped always available as well plus the car is washed and dried when I pick it up !! More

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Great on time servicescheduled appointment for 11AM arrived 10.45 and service was complete by time promised 12.30 pm. Great experience and no problems arrived 10.45 and service was complete by time promised 12.30 pm. Great experience and no problems More

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Quality service and always customer centric. Always accomodating whether purchasing a new vehicle or having service work performed. accomodating whether purchasing a new vehicle or having service work performed. More

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Always friendly. Work done in a timely manner. Willing to help with any problems you might have. Chris helped me set up my phone to be able to make calls. Great place. to help with any problems you might have. Chris helped me set up my phone to be able to make calls. Great place. More

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Service writer handled the situation very well work was done in a very positive and professional fashion. Will return for next service visit in future. done in a very positive and professional fashion. Will return for next service visit in future. More

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I had a very disappointing and costly experience after brining my 2014 Ford Escape here for routine maintenance and check engine light. They told me I needed spark plugs and a catalytic converter. I had brining my 2014 Ford Escape here for routine maintenance and check engine light. They told me I needed spark plugs and a catalytic converter. I had them do the maintenance and replace the spark plugs then brought it somewhere less expensive for the catalytic converter. Two weeks after getting the work done the engine light came back on so I brought it to a different dealer to read the codes. They said "misfire & catalytic converter" same as before I spent $2200 on repairs. They further informed me that coolant was leaking into the cylinders and I need a new engine & another catalytic converter as the coolant destroyed the new one. They were also surprised that Naz Ford replaced the spark plugs and recommended replacing the catalytic converter because both would just be quickly destroyed by the leaking coolant. So now, not only do I need an engine, I also need to redo the catalytic converter and the $1800 I spent on that job was wasted. More

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