Chris Hapner | Page 3

I received Excellent Service! Extremely efficient and the entire experience was seamless. BMW of Palm Springs is amazing. Extremely efficient and the entire experience was seamless. BMW of Palm Springs is amazing. More

by michellechavez65 Verified Customer Verified Customer

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The service man was very rude and pushy and talked over me. .He was not listening to me and kept interrupting. I’ll never come back! I own 2 BMW,s and have always used Kuni BMW in Beaverton Oregon. I Thi me. .He was not listening to me and kept interrupting. I’ll never come back! I own 2 BMW,s and have always used Kuni BMW in Beaverton Oregon. I This service man is in need of customer service training! More

by lillianwilhelm Verified Customer Verified Customer

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told the rep that I would tell all my friends that they didn't need to be afraid of come to the dealer any more. didn't need to be afraid of come to the dealer any more. More

by N3LSONCB Verified Customer Verified Customer

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Service was punctual, efficient, appreciated. Chris Hapner has been our service advisor for years and never disappoints. Chris Hapner has been our service advisor for years and never disappoints. More

by LJR Views Verified Customer Verified Customer

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The service at BMW Palm Springs was way beyond my expectation At no cost to me which made it even better expectation At no cost to me which made it even better More

by richardmaniace Verified Customer Verified Customer

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Chris Hapner, my service advisor, was very communicative during the process in keeping me informed regarding my vehicle’s issue as well as a completion time. He was also proactive in replacing the battery i during the process in keeping me informed regarding my vehicle’s issue as well as a completion time. He was also proactive in replacing the battery in my key which had recently stopped working with the secondary key which I greatly appreciated. More

by Michelle Verified Customer Verified Customer

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Excellent job well done efficient will be returning for all maintenance Personnel friendly and courteous all maintenance Personnel friendly and courteous More

by AVAUGHN9US Verified Customer Verified Customer

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They scheduled me quick, were extremely friendly and hospitable while I was waiting and got everything done I needed to get done. I needed a specific part for my seats and they replaced it under warrent hospitable while I was waiting and got everything done I needed to get done. I needed a specific part for my seats and they replaced it under warrenty. More

by DMYOUNG1994 Verified Customer Verified Customer

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excellent work and customer service. ....kept me informed of progress and sent video of inspection ....kept me informed of progress and sent video of inspection More

by janelle11 Verified Customer Verified Customer

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Chris in service is the best. He is the reason why we continue to return to this dealership. He is the reason why we continue to return to this dealership. More

by wrmccourt Verified Customer Verified Customer

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