Chris Hammock | Page 12

I was texted by their sales manager that screwed me over on my last deal. This was our messages. Hello Frank, My name is Jacob Smith. I am the Sales Manager at Cookeville Honda. We have a customer looking on my last deal. This was our messages. Hello Frank, My name is Jacob Smith. I am the Sales Manager at Cookeville Honda. We have a customer looking for an  Civic Sedan like the one you bought from us. Would you be willing to sell or trade? Since we have a customer already interested, we can give over book value and save you some money. Please give me a call at 931-284-9168 and we can go over your options together. Have a blessed day. I responded with I appreciate the thought, the ONLY way I would even consider is if I could get into a vehicle and lower my payments, however I don't think you could do that, being as that I had a bad experience with you guys the last time I bought from you. Didn't even offer me payoff on a car that I had for a year and only put 10k miles on it.... it made me have a real bad taste in my mouth, and I didn't realize it until I got home with my new car. My fiance and I both agreed I wouldn't go back to crookeville Honda for my next purchase because of that.... I get what it's like to be in sales as I used to sell vehicles but sometimes you've gotta think like your customers would in order to keep recurring customers. and he has yet to respond. I feel like he knows he’s done me wrong. I will not be going back to crookeville Honda. More

by GEOTH2158 Verified Customer Verified Customer

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Whoever detailed the two cars we test drove did a terrible job, but the young man ayden did a great job when we went back to get it cleaned, he managed to remove all the stains on the white seats and terrible job, but the young man ayden did a great job when we went back to get it cleaned, he managed to remove all the stains on the white seats and was very professional..overall everyone was great!!! More

by danluk76 Verified Customer Verified Customer

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I recently had the pleasure of visiting Cookeville Honda for some unexpected air conditioning troubles, and I must say, their service was nothing short of stellar. This wasn’t my first rodeo with AC issues, for some unexpected air conditioning troubles, and I must say, their service was nothing short of stellar. This wasn’t my first rodeo with AC issues, and being in the midst of a move from Indiana to North Carolina, I was a bit frazzled. The team at Cookeville quickly diagnosed the problem and didn’t stop there. They went above and beyond to ensure everything else was in tip-top shape, showing a genuine care for my vehicle and my journey ahead. Their speed and efficiency made a stressful situation much more manageable, and I truly appreciated their attentiveness and professionalism. If you’re in need of a trustworthy dealership that treats you like family and knows how to keep your car running smoothly, look no further than cookeville Honda. They’ve earned my loyalty and gratitude! 🚗💨 More

by eanderson1981 Verified Customer Verified Customer

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Great job changing the oil thank you very much but I prefer not doing these prefer not doing these More

by kathiemeadow Verified Customer Verified Customer

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Very efficient & always professional. Very impressed with this Service Department. We highly recommend Cookeville Honda. Very impressed with this Service Department. We highly recommend Cookeville Honda. More

by LIY746 Verified Customer Verified Customer

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Josh Savage has been my service manager for 10 years and has always taken good care of me. has always taken good care of me. More

by MIKE@DALHART.NET Verified Customer Verified Customer

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Always on time. Very thoughtful and helpful staff. Transparent in their prices. I always feel appreciated. Very thoughtful and helpful staff. Transparent in their prices. I always feel appreciated. More

by Laurieleesmith Verified Customer Verified Customer

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