Chris Gueniat
Chris Gueniat at Northwest Hills Chrysler Jeep Dodge Ram
Refer Me

Chris Gueniat

Service Manager

Northwest Hills Chrysler Jeep Dodge Ram

2033 East Main Street- Rt. 202
Torrington, CT 06790

Contact Me
3.9
21 Reviews
3.9

21 Reviews

Write a Review

21 Reviews of Chris Gueniat

January 09, 2024

Dealership Rating
Employee Rating

Nick, Chris and Makayla are absolutely terrific. As are everyone I have come into contact with at this fine establishment. Thank you for a stress free great experience when I visit. More

by keithlamanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Pyle , Makayla

Jan 12, 2024

Northwest Hills Chrysler Jeep Dodge Ram responded

Hi Keithlamanna, thank you for your kind review; we are happy to pass along your comments to the team here at Northwest Hills Chrysler Jeep Dodge! If you're ever in need of more help, please let us know!

January 08, 2024

Dealership Rating
Employee Rating

Makayla and Nick are wonderful Service Managers. Super pleasant in manner with great communication throughout More

by Mark G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Pyle , Makayla

Jan 10, 2024

Northwest Hills Chrysler Jeep Dodge Ram responded

Hi Mark, we're happy you found our staff to be so supportive during your experience here at Northwest Hills Chrysler Jeep Dodge. If you have any further questions, please give us a call. We're always happy to help!

December 02, 2023

Dealership Rating
Employee Rating

Service advisors were not helpful. Dropped car off for one issue and 6 weeks later there was a new problem that we were not told about. Stated it was not covered under warranty but we More

by alyssamcgrath92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nick Pyle

Jan 06, 2024

Northwest Hills Chrysler Jeep Dodge Ram responded

Hi, thank you for taking the time to let us know how we can improve. We will use your comments to refine our efforts to ensure this issue does not happen again.

November 28, 2023

Dealership Rating
Employee Rating

my car got a 2000$+ repair on its cruise control system, less than two months later my “service adaptive cruise control” warning came in. I called in explaining I had just had my ACC diagnosed and repaired More

by Melanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nick Pyle

Dec 01, 2023

Northwest Hills Chrysler Jeep Dodge Ram responded

Hi, we are disappointed to learn of your experience here at Northwest Hills Chrysler Jeep Dodge, but will take this opportunity to improve. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (860) 201-0368 so we can work towards a resolution.

November 14, 2023

Dealership Rating
Employee Rating

My lube and oil change was efficiently handled and everyone was very courteous. Work was completed quickly and I was very satisfied. More

by corkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Pyle

Nov 16, 2023

Northwest Hills Chrysler Jeep Dodge Ram responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 13, 2023

Dealership Rating
Employee Rating

Great service, pleasant employees. Easy check in and out. Answered all my questions to my satisfaction. More

by GSmama62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Pyle

Nov 16, 2023

Northwest Hills Chrysler Jeep Dodge Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Northwest Hills Chrysler Jeep Dodge and we hope to see you again soon!

October 09, 2023

Dealership Rating
Employee Rating

We spent 9k here for major repairs on our truck. Have had some notable issues since, which has been super frustrating going back and forth trying to get what we paid for done right. Today was the la More

by sammylove84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Makayla was great

August 12, 2023

Dealership Rating
Employee Rating

Always a pleasure dealing with the service department they took care of everything I needed done in the time quoted More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Pyle

Aug 15, 2023

Northwest Hills Chrysler Jeep Dodge Ram responded

Hi Mike, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 02, 2023

Dealership Rating
Employee Rating

The service was very good and timely. Will recommend to all friends. Thank you very much. More

by skip9457b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 04, 2023

Northwest Hills Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation and have an amazing day!

May 17, 2023

Dealership Rating
Employee Rating

Very friendly, helpful and experienced. Open on time and quick service. Discounts and coupons available. More

by dickhemenway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Pyle

May 20, 2023

Northwest Hills Chrysler Jeep Dodge Ram responded

Hi, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Northwest Hills Chrysler Jeep Dodge

1