Chris Gonzalez
Chris Gonzalez at Felix Chevrolet

Chris Gonzalez

Service Advisor

Felix Chevrolet

3330 S Figueroa St
Los Angeles, CA 90007

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6 Reviews
not yet
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6 Reviews

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6 Reviews of Chris Gonzalez

May 04, 2024

Dealership Rating
Employee Rating

THIS IS THE ABSOLUTE WORST DEALERSHIP. 2 months ago, I EXPERIENCED BAD SERVICE AND GREEDY BEHAVIOR. Beware….. THEY ARE THiIEVES AND THE SERVICE MANAGER IS HORRIBLE. NEVER AND I MEAN NEVE More

by Do NOT TRUST THE SERVICE DEPARTMENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 06, 2024

Felix Chevrolet responded

My name is Cruz Aguirre, and I am the service manager here at Felix Chevrolet. First and foremost, I would like to apologize for the poor service you received on your last visit. I have reviewed the survey details and spoken to the advisor about how you were handled. Thank you for your honest feedback regarding your visit as I use comments like this as a training and evaluation tool for my department. It is my goal that we offer outstanding service for every visit, and I am sorry we failed to deliver on that promise. If you would like to review your visit in more detail, please contact me at the dealership, my extended is #5226. I would be happy to assist you and hear you out to understand your concerns better. Thank you.

December 02, 2020

Dealership Rating
Employee Rating

Said my car didn't have magnetic ride suspension, even though it's standard equipment on a Grand Sport. They don't know the cars they're working on. They also returned my car 100x dirtier than I handed it More

by ym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

July 03, 2015

Dealership Rating

The Best Deal I was looking for the best deal and I found it at Felix Chevrolet. When I told the salesman what I want he got me just what I want. He didn't try to s More

by Roslyn48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abraham DeJesus, George Saravia, Chew Ravell , Ivie Mendoza

February 02, 2015

Dealership Rating

Great car experience! Awesome dealership! Friendly customer service, and overall, great environment. Ernesto was pretty cool. Very understandable and helpful. I had a More

by haydee_20h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Ortega , Ivie Mendoza

December 28, 2014

Dealership Rating

new car quick, friendly, fair. came in looking to get a camaro and the satff was very friendly and professional. very laid back atmosphere and would recommend More

by camaro90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Medina , Ivie Mendoza

October 24, 2014

Dealership Rating

Purchased my 1st NEW CAR EVER and it was the BEST EXPERIENCE EVER!!!!!!!!!!!!!! I cannot have asked for a better dealer than Anthony Sanchez, Eric Salgado, Ivie Mendoza and Chris Gonzalez!!!! They really ensur More

by ReggieBuffy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Salgado , Ivie Mendoza

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