Chris Freeman | Page 2

I had a great experience. The staff was professional and prompt. I was in and out for my oil change and tire rotation in 30 minutes. It also was less expensive than what I exp The staff was professional and prompt. I was in and out for my oil change and tire rotation in 30 minutes. It also was less expensive than what I expected and was quoted from another place. I wil return! More

by gupperman Verified Customer Verified Customer

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Unable to reach local service staff via phone or email. Left messages with call center and sent emails asking for local branch to call me, no response. Offsite call center doesn’t properly communicate wit Left messages with call center and sent emails asking for local branch to call me, no response. Offsite call center doesn’t properly communicate with local office. Things like if the loaner is ready and car repair status doesn’t sync with local office. This resulted in me making extra trips to the dealership for no reason. Service Advisor clearly unhappy with job, he later quit. Young kid trying his best to pick up the pieces. He’s untrained, struggling, and in over his head. I’ve had good luck with Acura of LR in the past, someone needs to step in and help them get back on track. More

by DANIEL_ZIMMEREBNER Verified Customer Verified Customer

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I am having trouble with my car not starting. It only happens every so often. Chris has been wonderful trying to get it fixed for me. Unfortunately it has not happened for it to register on the It only happens every so often. Chris has been wonderful trying to get it fixed for me. Unfortunately it has not happened for it to register on the computer. So I am not able to get my starter changed. Chris has worked very hard for me. More

by donnakcranford Verified Customer Verified Customer

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Very professional and always willing to explain the needs to maintain my vehicle and offer suggestions for upkeep. to maintain my vehicle and offer suggestions for upkeep. More

by msob92 Verified Customer Verified Customer

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The service is actually one of the major reasons I buy Acura. They are honest and always efficient. Acura. They are honest and always efficient. More

by aanixon Verified Customer Verified Customer

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The service advisor Chris does a incredible job,he’s the main reason I keep returning. main reason I keep returning. More

by JOHNNYTANKSLEY Verified Customer Verified Customer

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Professional service and great customer care. Lounge is comfortable while you wait. Definitely recommend to all Acura owners. Lounge is comfortable while you wait. Definitely recommend to all Acura owners. More

by jaslrff Verified Customer Verified Customer

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Chris Freeman does a great job as my service advisor. Always on top of what service is overdue or upcoming recommendations. Always on top of what service is overdue or upcoming recommendations. More

by SHELTER2032 Verified Customer Verified Customer

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I appreciated that they were able to locate a loaner car for me. Chris did a great job. for me. Chris did a great job. More

by JMCONNELL57 Verified Customer Verified Customer

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The dealership provided great customer service! The team worked diligently to resolve my concerns during each service request. The team worked diligently to resolve my concerns during each service request. More

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