Chris Dupont

Why I did the 3 star? I have problem with alternator on my 2013 Sorento. Plus was the technician make the possible repair quick in same day. But when I got my car I dis I have problem with alternator on my 2013 Sorento. Plus was the technician make the possible repair quick in same day. But when I got my car I discover my AC do not work. Because I work that day (Monday) I return Tuesday talk to Chris about that. He and service supervisor state my AC is leaking and this is the reason the AC do not work and they sad the repair man do not touch my AC, next they state my valve cover leaking oil and lot of another problems. I did not have time that day, I left. But because I have technical education I start check my car. I found the AC compressor was NOT plug in the connector was just hanging a side, battery connectors was NOT properly set and fasten, oil cap was not properly tight. Few weeks ( probably 3 ) before I did oil chance to, and when I did fix problem with the AC I check Oil level and discover the oil level was on low level. I think It will be good if your service mans will check they work before service department returning car to customer. I love KIA and they cars, and I will continue use them. But this is look like creating non existing problems for customer and make more money. I style like KIA. More

by JANSPISAR Verified Customer Verified Customer

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Very good service! I will return again for service. They took care of all of our needs. I will return again for service. They took care of all of our needs. More

by PECKYWOODHD Verified Customer Verified Customer

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It was great. Everyone was very friendly and polite. Doug was very personal and sweet . Everyone was very friendly and polite. Doug was very personal and sweet . More

by Harrisonlee415 Verified Customer Verified Customer

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They were very attentive and did my services in a timely manner. The rep that help me kept me updated in every step of the process manner. The rep that help me kept me updated in every step of the process More

by Brivera072619 Verified Customer Verified Customer

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They replaced my windshield washer reservoir and did not fill it up. They need better quality control. fill it up. They need better quality control. More

by jamesbullock80 Verified Customer Verified Customer

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They are very professional and fast with their services and keep you informed about your vehicle. and keep you informed about your vehicle. More

by Amawilliams42 Verified Customer Verified Customer

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You guys put damaged parts on our car. DAMAGED!. Poor service! Very unhappy! How would you guys feel if it was done to you? DAMAGED!. Poor service! Very unhappy! How would you guys feel if it was done to you? More

by MZDRED Verified Customer Verified Customer

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The young lady that helped me was very polite and I thought I would be there for a few hours but they finished very quickly thought I would be there for a few hours but they finished very quickly More

by LAVONDAGOLDSMITH49 Verified Customer Verified Customer

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Service was done when the time they said it would be done. Everything seemed to be done. Well they kept me informed as the service was being taken care of. I was pleased. done. Everything seemed to be done. Well they kept me informed as the service was being taken care of. I was pleased. More

by TAMERAFLA Verified Customer Verified Customer

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He was kind patient knowledgeable courteous if there was more people like him in the world it'll be a better place aces across the board more people like him in the world it'll be a better place aces across the board More

by FRANKIEPINTO470 Verified Customer Verified Customer

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