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Chris DeSalvo
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Chris DeSalvo
Express Service Advisor
Autonation Subaru Carlsbad
5500 Paseo Del Norte
Carlsbad, CA 92008
10 Reviews
Dealership Experience
3 yrs, 4 mos
10 Reviews
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10 Reviews of Chris DeSalvo
Verified Customer
May 17, 2023
Bob Baker Dealership for me is one of the best dealership, and I recommended it to my Aunt and she got a 2023 Crosstreck dealership, and I recommended it to my Aunt and she got a 2023 Crosstreck More
by MICHAELALEX_JAVILLONAR
Other Employees Tagged: Lester Cochran, Melissa Freese, Haleigh Graham, John Loss
April 23, 2023
Very friendly and efficient customer service. Proper (second) service of vehicle and complimentary car wash. I was very pleased with the entire service experience. Proper (second) service of vehicle and complimentary car wash. I was very pleased with the entire service experience. More
by JIMSHELTON15
April 21, 2023
Not a very nice customer waiting room. Frank Subaru’s waiting area is amazing as well as their customer service. I was waiting in the waiting room but for some reason I got a phone call te Frank Subaru’s waiting area is amazing as well as their customer service. I was waiting in the waiting room but for some reason I got a phone call telling me my car was done. Also when I got there for my appointment I had a wait awhile for someone to come help me and check me in for my service appointment. I think you could do much to improve your customer service and waiting room! My service agent was very nice tho. More
by Lindabromo
April 08, 2023
First time at Bob Baker service center. Took my 2019 Forrester in for oil change and check out. I bought this vehicle used a year ago at a Lexus dealership. Booked appointment by phone. Met Took my 2019 Forrester in for oil change and check out. I bought this vehicle used a year ago at a Lexus dealership. Booked appointment by phone. Met by professional staff and work completed in bit over an hour. Service rep went over details of what was done and condition of vehicle. My experience was first class treatment. Wife could not believe how affordable this was vs what we normally pay at other dealerships for similar work on different makes of cars. No attempt to push more expensive optional work. I left happy and impressed! More
by GrandpaR
March 01, 2023
Easy to schedule, fast service (12k maintenance in under 2 hours). Very polite techs. Customer lounge has cubicles with WiFi, free coffee and snacks, and when finished my car had been washed. Outstanding! 2 hours). Very polite techs. Customer lounge has cubicles with WiFi, free coffee and snacks, and when finished my car had been washed. Outstanding! More
by 79Bruin
February 22, 2023
Everyone was great and upbeat. I used to go to Hello Subaru, I will definitely do my service's here. I used to go to Hello Subaru, I will definitely do my service's here. More
by SUBAMAN100
Other Employees Tagged: Lester Cochran, Melissa Freese, Haleigh Graham, Kevin Kartchner, John Loss, Julian Perez, Dallas Pohto, Parker Rutherfurd, Filip Wisniewski
February 16, 2023
Chris was professional, gave me the lowdown, recommendations, and car done as promised. And I got my senior discount n free car wash. The customer lounge is kinda small, but I can see anywhere i recommendations, and car done as promised. And I got my senior discount n free car wash. The customer lounge is kinda small, but I can see anywhere in the showroom, which is clean and impressive.The parts clerk was helpful and the other service guys when I had questions. This on my first visit as a new Subaru owner. Thanks. I'll definitely will be back for my 48K service. More
by PJLIM19
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