Chris DeSalvo
Chris DeSalvo at Autonation Subaru Carlsbad
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Chris DeSalvo

Express Service Advisor

Autonation Subaru Carlsbad

5500 Paseo Del Norte
Carlsbad, CA 92008

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5.0
11 Reviews

Dealership Experience

3 yrs, 5 mos

5.0

11 Reviews

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11 Reviews of Chris DeSalvo

December 21, 2024

Dealership Rating
Employee Rating

I didn’t interact with Subaru but I imagine they would be great to work with. I love dealerships in general as they are always looking out for my best interest. More

by Lord Balzac
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Joseph Montoya , Lester Cochran, Melissa Freese, Haleigh Graham, Kevin Kartchner, John Loss, Dallas Pohto, Parker Rutherfurd, Filip Wisniewski

November 19, 2024

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second outback from this dealer. Service has always been very efficient and friendly. highly recommended More

by JUDDWESTOVER
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Recommend Dealer
Yes

Other Employees Tagged: Sean Madrid, Jim Mirreghabie, Jamie Weeks

May 17, 2023

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Bob Baker Dealership for me is one of the best dealership, and I recommended it to my Aunt and she got a 2023 Crosstreck More

by MICHAELALEX_JAVILLONAR
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lester Cochran, Melissa Freese, Haleigh Graham, John Loss

May 18, 2023

Autonation Subaru Carlsbad responded

Thank you for visiting our team at Bob Baker Subaru! We're happy that you recommended our team to your Aunt and we were able to find her a new 2023 Subaru Crosstrek! We look forward to seeing you next time!

April 23, 2023

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Very friendly and efficient customer service. Proper (second) service of vehicle and complimentary car wash. I was very pleased with the entire service experience. More

by JIMSHELTON15
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Recommend Dealer
Yes
Apr 25, 2023

Autonation Subaru Carlsbad responded

We're glad your service visit went well and your vehicle returned to you all washed up, Jim! Thank you for being a Bob Baker Subaru customer!

April 21, 2023

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Not a very nice customer waiting room. Frank Subaru’s waiting area is amazing as well as their customer service. I was waiting in the waiting room but for some reason I got a phone call te More

by Lindabromo
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Recommend Dealer
Yes
Apr 24, 2023

Autonation Subaru Carlsbad responded

Thank you for taking the time to share your feedback with us. We are sorry to hear that our waiting room and customer service did not meet your expectations. We appreciate your kind words about your service agent, but we would like to discuss your experience in more detail. Please give us a call so we can make things right. Thank you, Tim Anderson - Parts & Service director - 7608045037

April 08, 2023

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First time at Bob Baker service center. Took my 2019 Forrester in for oil change and check out. I bought this vehicle used a year ago at a Lexus dealership. Booked appointment by phone. Met More

by GrandpaR
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Recommend Dealer
Yes
Apr 13, 2023

Autonation Subaru Carlsbad responded

Thanks for the five stars! We're glad to hear that your visit with us here at Bob Baker Subaru was such a positive one and that your service appointment was such a positive one. We hope to continue to see you back for all of your future automotive needs!

Apr 08, 2023

GrandpaR responded

Thanks

March 24, 2023

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In and out quickly advised what needs to be addressed for next visit. Happy with overall performance More

by William185
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Recommend Dealer
Yes
Mar 27, 2023

Autonation Subaru Carlsbad responded

We're so happy to hear it, William! Thank you for rating Bob Baker Subaru five stars!

March 01, 2023

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Easy to schedule, fast service (12k maintenance in under 2 hours). Very polite techs. Customer lounge has cubicles with WiFi, free coffee and snacks, and when finished my car had been washed. Outstanding! More

by 79Bruin
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Recommend Dealer
Yes

February 22, 2023

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Everyone was great and upbeat. I used to go to Hello Subaru, I will definitely do my service's here. More

by SUBAMAN100
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lester Cochran, Melissa Freese, Haleigh Graham, Kevin Kartchner, John Loss, Julian Perez, Dallas Pohto, Parker Rutherfurd, Filip Wisniewski

February 19, 2023

Dealership Rating
Employee Rating

Treated well by everyone we talked to. They ere all friendly, professional and focused on us. More

by AVJUSTICE
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Freddi Derilus, Shannon Olivarez, Julian Perez, Jill Robertson

1

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