Chris Chandler

An Unforgettable Buying Experience — Excellence Delivered by AJ & the Jim Ellis Mazda Team! From the moment I stepped foot into Jim Ellis Mazda of Marietta, I felt something different in the air — a sense by AJ & the Jim Ellis Mazda Team! From the moment I stepped foot into Jim Ellis Mazda of Marietta, I felt something different in the air — a sense of integrity, transparency, and true human connection that’s rare to find in today’s fast-paced, transactional world. What followed was more than just the purchase of a vehicle — it was a masterclass in customer care, delivered by one of the most extraordinary professionals I’ve had the honor of working with: Mrs. Anjanie “AJ” Waddy. AJ is the heart and soul of the experience. Her attention to detail is unmatched — not just in the specs of the 2025 Mazda CX-5 (which I proudly drove off the lot), but in the nuances that truly matter: tone, timing, comfort, honesty, and empathy. From our very first interaction, AJ made it clear that she wasn’t just selling me a car — she was walking alongside me, guiding me with transparency, grace, and a level of attentiveness that felt like VIP concierge service. At no point did I feel pressured. Instead, I felt heard. Understood. Respected. And valued. AJ, if you're reading this — you've redefined what excellence in customer service should look like. But she didn’t act alone. This was a team of pros operating in synchronized harmony. Mr. Chris Chandler, the new car sales manager, exemplified strong leadership and fostered an atmosphere of respect and clarity. His presence and commitment to ensuring my comfort during negotiations reminded me that great leadership shows itself in the smallest gestures. And Mr. Pat Losack, the finance manager — a man of wisdom and patience — made the final steps smooth and seamless, carefully explaining every detail, leaving no room for confusion or doubt. What struck me most was the dealership’s willingness to negotiate and meet me where I was — not just financially, but emotionally. The pricing was competitive — yes — but it was their willingness to make the process easy, comfortable, and human that sealed the deal. To AJ, Chris, and Pat: I don’t just see myself as a customer — I see myself as an ally. If ever there’s an opportunity for feedback, collaboration, or even just a simple testimonial — please know you’ve got someone in your corner. Use me. Reach out. Your service deserves to be shouted from the rooftops. This wasn’t just a car purchase. This was an experience that restored my faith in what customer care should be. With deep appreciation, Duane E. Hale More

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We just bought a Mazda CX-3 from Jim Ellis and had a great experience working with Sagar Patel. He was kind, professional and very knowledgeable. We love the car and will strongly recommend Sagar to all great experience working with Sagar Patel. He was kind, professional and very knowledgeable. We love the car and will strongly recommend Sagar to all our friends. More

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The process was quick they were very helpful. Made buying a new car easy and painless! Made buying a new car easy and painless! More

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AJ was very nice and not pushy. I appreciated her positive nature and greeting us with a smile I appreciated her positive nature and greeting us with a smile More

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I had a great experience at this dealer. This was the quickest car purchase my family has ever made. Rick was a great salesperson and made sure I got the car I wanted in the best condition. This was the quickest car purchase my family has ever made. Rick was a great salesperson and made sure I got the car I wanted in the best condition. I purchased a dealer used CX30 and he made sure to get all dings and dents out of the car. Overall great experience! More

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Very pleased with Jim Ellis Mazda. Good price, friendly sales and great service. I highly recommend. Good price, friendly sales and great service. I highly recommend. More

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Compared to my previous purchases it was an easy process. I bought a CX5 Turbo Premium and they were able to get me out of my 2022 CX30 Turbo Premium early. I snagged that 0apr and also got maintainence (oil I bought a CX5 Turbo Premium and they were able to get me out of my 2022 CX30 Turbo Premium early. I snagged that 0apr and also got maintainence (oil changes), road hazard protection(for my wheels), term care (brakes, rotors, tubes) and gap coverage. An easy process and a great team to work with! Highly recommend! If you are looking for a knowledgeable product specialist and a great deal, ask for me Sagar :) More

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Worked with Rick Brown and he was absolutely excellent. Not pushy at all, very patient with showing me multiple cars and features until I found my perfect ride. The sales manager Chris was great too. Not pushy at all, very patient with showing me multiple cars and features until I found my perfect ride. The sales manager Chris was great too. More

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Katia helped me find just the right CX30 for the features and budget I wanted. The process was smooth and you can tell that the dealership has a vested interest in clients having a good experience. Hopefully and budget I wanted. The process was smooth and you can tell that the dealership has a vested interest in clients having a good experience. Hopefully I will be back soon to get miata for my wife! More

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From the initial phone call to the Sales Manager to working with the Sales Associate & Finance Associate in person, the team was awesome!! They had everything in proper order so once we came into the working with the Sales Associate & Finance Associate in person, the team was awesome!! They had everything in proper order so once we came into the dealership, it was a quick & seamless process. And we love our new Mazda! More

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