Chris Carroll

Elizabeth was my salesperson and she was awesome! She explained all the differences in the broncos to me and was very informative and knew her stuff!! I was impressed!! I was very surprised when she She explained all the differences in the broncos to me and was very informative and knew her stuff!! I was impressed!! I was very surprised when she offered to let me take the bronco home that I was looking at, so my husband could see it. I brought it back the next morning and we discussed pricing. All of the were very helpful and so willing to help to make my buying process go smoothly!! I highly recommend asking for Elizabeth at Jenkins Ford of Crystal River if you are looking for a new or used vehicle. More

by ILUVMYCOP Verified Customer Verified Customer

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I saw a truck on their website that I was interested in but located in Leesburg, I called and spoke to Jenna in sales, she told me the truck was in the shop for a safety check and would be finished and sen but located in Leesburg, I called and spoke to Jenna in sales, she told me the truck was in the shop for a safety check and would be finished and sent to Crystal river that afternoon, Saturday March 15,2025. She told me to hold the truck so no one else bought it, Tehy would need a deposit, I agreed to give them one. I never heard from them Saturday, Sunday or Monday. I called Monday afternoon , Jenna told me it was still in the shop for a safety check, which I thought was odd. I told her to either get the truck there or refund my money, which she said she would have to call me back. I received a call back 30 minutes later from Jenna with her sale manager telling me it would cost me an additional $6274.36 to do the repairs on the truck that THEY wanted to sell me. I told them NO, and told them to refund my money/deposit, which the manage agreed to, I had to call back a few days later as they NEVER refund my money/deposit. Be careful dealing with these people, they are the true definition of "A USED CAR SALESMAN". More

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I found Andrea to be knowledgeable,Professional going above and beyond to answer any questions or concerns I addressed.She was so pleasant and never pushy what a great team member.Spencer was great so he above and beyond to answer any questions or concerns I addressed.She was so pleasant and never pushy what a great team member.Spencer was great so helpful I appreciate it very much. More

by Barbara Zachreson Verified Customer Verified Customer

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Ashley and the team was AMAZING! She understood my needs, and went above and beyond to get me exactly what I wanted! Superior customer service! She understood my needs, and went above and beyond to get me exactly what I wanted! Superior customer service! More

by olingerkimberly Verified Customer Verified Customer

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Very honest! Something you don’t always see with a used car dealership! Fair trade in fair price on the purchased vehicle and they went above and beyond dealing w Something you don’t always see with a used car dealership! Fair trade in fair price on the purchased vehicle and they went above and beyond dealing with me and I can be a “Pickle” some times! Recommend this team for anyone looking in the area. Tom More

by tfpearson Verified Customer Verified Customer

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Andrea went the extra mile to get us financed in our new car, I think that the dealership is a much better place because of her. I bought my Ford Edge from her. She made the financing easy on that as well. car, I think that the dealership is a much better place because of her. I bought my Ford Edge from her. She made the financing easy on that as well. More

by VANDYCKEJAMES1 Verified Customer Verified Customer

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every thing went just as good as was promised. very pleased.i hope the truck is as good as my trade in very pleased.i hope the truck is as good as my trade in More

by ALL4BILL20 Verified Customer Verified Customer

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Should really have a return policy. Like most places that have them. Literally tried to return it after 15 hours realized wasn’t the vehical for me and nothing. No help nothing. And no Like most places that have them. Literally tried to return it after 15 hours realized wasn’t the vehical for me and nothing. No help nothing. And no one cared👍 More

by LISAFISHER1355 Verified Customer Verified Customer

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Andrea did her homework and found some she knew we would want. After that all we had to do is make up our minds want. After that all we had to do is make up our minds More

by HANKYONK Verified Customer Verified Customer

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Always a pleasant experience with everyone there at Jenkins Ford. We have purchased 3 vehicles from them and will always drive the extra time it takes to visit this dealership. Jenkins Ford. We have purchased 3 vehicles from them and will always drive the extra time it takes to visit this dealership. More

by florida106 Verified Customer Verified Customer

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