Chris Carr

Genesis exceeded our expectations! From the moment I inquired online to the follow-up check in after we bought the car, we were overall very impressed in the quick responses. Mike (ou From the moment I inquired online to the follow-up check in after we bought the car, we were overall very impressed in the quick responses. Mike (our sales guy found us the just right car and made the deal with our trade in happen), Sasha (our tech gal made it fun to learn about the endless tech tools on our car and personalized it to our needs), and Chris (finance guy who made the process feel fast yet understandable) were each great help! More

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I've always wanted a GV80 and finally got one! I contacted Milan via email and we started texting on the one I wanted. He made the process very easy and never pressured me into something. He was v I contacted Milan via email and we started texting on the one I wanted. He made the process very easy and never pressured me into something. He was very helpful! When I came in to purchase the car, the process took less than a hour between finance and driving off the lot! After noticing a few things needed fixed, the dealership ordered the parts right away to take care of it! The dealership is very modern and luxurious feeling. The service department was very helpful and accommodating! More

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Superior service. Andreas Kasa and his team went above and beyond with my sales and service needs. I strongly recommend. Andreas Kasa and his team went above and beyond with my sales and service needs. I strongly recommend. More

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Andreas Kasa is the guy to go see here. Set me up with a superb G80EV model with a couldn't pass up lease offer. Professional, honest, and courteous. Set me up with a superb G80EV model with a couldn't pass up lease offer. Professional, honest, and courteous. More

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The dealership was warm and welcoming. We were greeted immediately upon entering. We were offered beverages and were told our sales agent Steve Williams would be with us shortly. Steve pro We were greeted immediately upon entering. We were offered beverages and were told our sales agent Steve Williams would be with us shortly. Steve proceeded to prepare the automobile for my test drive (which was great). He talked about financing and credit score. I am suffering from carpal tunnel syndrome and was having difficulty in completing the application. Steve completed the app for me to discuss with the manager regarding my ability to obtain financing. Steve familiarize me with workings of the automobile. I was thoroughly impressed with the service I received. More

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Very professional dealership. They take you seriously and will earn your business with their extensive knowledge and experience. Everyone we interacted with was great! Will sta They take you seriously and will earn your business with their extensive knowledge and experience. Everyone we interacted with was great! Will stay with this dealership for future needs. More

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I recently purchased my first Genesis from Genesis of St. Charles. The new facility is first class as are all the individuals I worked with. Andreas and Shae answered all my questions and treated me like a Charles. The new facility is first class as are all the individuals I worked with. Andreas and Shae answered all my questions and treated me like a long time customer. Chris made the financing process easy and Nathan came to my home to fully explain all the technology. I highly recommend the dealership to anyone in the market for a new vehicle More

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Went to grand opening in June. Very impressed with the Genesis and Chris Carr helped with our decision. Very impressed with the Genesis and Chris Carr helped with our decision. More

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They certainly understand customer satisfaction. I dealt with Andreas, Nathan and the financial manager and all were great to deal with in every way. Customer focus was clearly their priority and I I dealt with Andreas, Nathan and the financial manager and all were great to deal with in every way. Customer focus was clearly their priority and I would recommend them and the dealership if you are in the market for a Genesis. Our new vehicle was delivered to us like a present and the training on the extensive technology of this luxury car was superb. More

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Andreas Kasa very helpful and zero pressure, will buy again from this salesman. Great service department as well. again from this salesman. Great service department as well. More

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