Chris Carola
Used Car Manager
Prestige Subaru of Turnersville NJ
4271 Black Horse Pike
Turnersville, NJ 08012
Dealership Experience
5 yrs, 1 mo
12 Reviews
Write a Review12 Reviews of Chris Carola
December 14, 2024
The dealership was spotless; the staff were courteous and accommodating. The whole process was stress-free and not nearly as time-consuming as I thought. accommodating. The whole process was stress-free and not nearly as time-consuming as I thought. More
Other Employees Tagged: Taylor Hagan, Andrew Fang, Jason Johnson
June 04, 2024
Jason Johnson was great to work with. Very easy going, no pressure. Made buying experience relaxing and enjoyable. Very easy going, no pressure. Made buying experience relaxing and enjoyable. More
Other Employees Tagged: Andrew Fang, Jason Johnson
April 15, 2024
Awesome service and help from Justin, Chris and all the people that helped me get my car! I’m very happy with everything and would totally recommend Prestige to anyone looking for a new or used car! I will people that helped me get my car! I’m very happy with everything and would totally recommend Prestige to anyone looking for a new or used car! I will definitely look there first when it’s time to get another car. More
Other Employees Tagged: Branden Wright , Justin Barner -Sales
March 02, 2024
We worked with Sal Curi and were treated warmly, professionally and were very pleased with the lease we signed through his unflinching desire to fulfill our needs and wants. Sal was committed to mak professionally and were very pleased with the lease we signed through his unflinching desire to fulfill our needs and wants. Sal was committed to making us happy. Our new CrossTrek is a great machine and promises to serve us well. More
Other Employees Tagged: Andrew Fang , Sal Curi
September 22, 2022
They had the car I wanted. The sales representative (Daniel) was amazing. He was respectful and attentive and made me feel valued. The Sales Manager was very helpful in gett The sales representative (Daniel) was amazing. He was respectful and attentive and made me feel valued. The Sales Manager was very helpful in getting the deal done. Great place to buy a car. Ask for Daniel. He would take great care of you. More
Other Employees Tagged: Brett Herrington, Daniel Carey, Branden Wright
March 04, 2022
My son and I purchased a used vehicle from a salesperson named Jason on January 13th, 2022. On January 17th, a few lights came on in the car, one being the check engine light. My son called Jason and Jason named Jason on January 13th, 2022. On January 17th, a few lights came on in the car, one being the check engine light. My son called Jason and Jason offered no help. He did not say to bring the car in nor did he offer to speak to the service department. My son took the vehicle to a local Subaru dealership because Prestige Subaru is nearly 2 hours away from our house. We found out the steering angle censor was bad. The car whines in 1st and 2nd gear and stutters @ 3000 RPM when accelerating. Also, after this another issue occurred where my son checked the oil because of a noise he was hearing, he ended up having to put 4 quarts of oil in the car. Clearly since there is no oil leak, the motor is burning lots of oil which is not a good sign. Finally, on the week of 2/21, my son heard a knocking sound and had to pull over on the highway and have the car towed to the nearest Subaru. There they advised us that it’s rod knock which basically means the car needs a new engine. At this point, my son had not even paid his first car payment. We called Subaru and spoke to Chris Carola (Used Car Sales Manager). He said to have the car towed there and he would see what he could do. During this phone call he said he would reimburse us for towing. He was already calling us liars about having to put 4 quarts of oil in the car because “every car gets an oil change before sold”. Two days later, the service guy Drew called us saying that it needs a new engine and they will not cover it because it was a few days over the 30 day warranty. I spoke to Chris again, and he blamed the issue on my son. I was getting very upset and he proceeded to say “Are you going to let me talk, or am I going to have to hang up on you”. I told him “put yourself in our shoes, we were sold a lemon” and instead of being sympathetic he said “put yourself in our shoes”. Chris is the epitome of the worst Car Sales Manager I’ve ever dealt with in my life. He basically called us liars and took no responsibility. After this conversation, Bill, the manager of the service department called me to explain the issues with the car. He said there was a tuner installed in the car and that once a tuner is installed there is no warranty. He said the tuner could have messed up the engine. I spoke to my personal mechanic and he said the dealership could have removed the tuner before they sold it and tuners typically do not cause major engine issues. Bill then said its after 30 day warranty anyway. So which one is it? Is there no warranty because it has a tuner or is it because its’ after the 30 day warranty? We purchased the car with the tuner in it. My son did not install a tuner nor did he do any modifications to the car, with the exception of tinting the windows. I spoke to another Sales Manager there, Antonio Guzman who said he will see what he can do but it’s been two days and I have not heard a peep. They were deceitful and hid the issues this car had in order to sell it and make money. Now my son has a $25K loan to pay off, with a car that can’t run. They told my son a new engine would be up to $10,000. For $35,000 my son could have had a brand new car. The car is still sitting at their shop with no resolution. If I were you, I would stay far away from this dealership and Chris Carola most of all. He has no compassion, no people skills, and no ethics. This has been the worst dealership experience I’ve ever had and this is why people hate going to dealerships and dealing with salespeople. I am a salesperson and I would NEVER treat a customer in this regard. More
Other Employees Tagged: Antonio Guzman
December 21, 2021
Everyone at the dealership was friendly and knowledgeable thru this purchase. I highly recommend them and our salesman Tommy was great and made us feel at ease. Thanks again thru this purchase. I highly recommend them and our salesman Tommy was great and made us feel at ease. Thanks again More
Other Employees Tagged: Antonio Guzman , Tommy Rogari
June 08, 2020
"John Belliveau was a great salesperson during our recent John Belliveau was a patient, knowledgeable, friendly and professional salesperson during our recent purchase at Prestige Subaru in Turnersville, NJ. John Belliveau was a patient, knowledgeable, friendly and professional salesperson during our recent purchase at Prestige Subaru in Turnersville, NJ. We knew exactly what we wanted and had our financing in line. Even though we were determined to do things our way, John encouraged us to listen to a few things, which in the end turned out better for us. We absolutely love our Forester and would recommend John Belliveau to our friends and family. More
Other Employees Tagged: John Belliveau , Daniel ODonnell
March 23, 2020
Everyone was very polite & professional at Prestige....My salesperson Daniel Carey was exceptional in helping me get into the car I wanted , I would encourage anyone that I know that’s interested in a Subaru salesperson Daniel Carey was exceptional in helping me get into the car I wanted , I would encourage anyone that I know that’s interested in a Subaru to go & see Dan , Sandra Lawrence More
Other Employees Tagged: Daniel Carey , Daniel ODonnell
March 22, 2020
I was looking for a used car for my son online and came across a nice used VW. Scheduled a time to test drive and was net by a lot of pleasant and helpful people. No pressure at all. I knew what I wanted a across a nice used VW. Scheduled a time to test drive and was net by a lot of pleasant and helpful people. No pressure at all. I knew what I wanted and Justin Barner help me complete the process. It was very seamless and out of all the cars I have purchased in my life,it was the shortest amount of time to complete the transaction. Thanks again More
Other Employees Tagged: Justin Barner