Chris Carapella
Chris Carapella at Ciocca Subaru of Pleasantville
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Chris Carapella

Service Advisor

Ciocca Subaru of Pleasantville

401 W Black Horse Pike
Pleasantville, NJ 08232

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4.8
121 Reviews

What's going on?? How are you? Chris here! I'm just a dog dad to a pretty cool german shepherd, who takes pride in taking the utmost care of your vehicle - just as if you were family. And also... GO BIRDS!

Dealership Experience

7 mos

Industry Experience

4 yrs, 6 mos

4.8

121 Reviews

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121 Reviews of Chris Carapella

February 25, 2025

Dealership Rating
Employee Rating

Friendly, helpful staff stand behind their product to ensure the customer is 100% satisfied with their service department. They even gave me a loaner card to use while my vehicle was being worked on. More

by BELLAIRIE1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: George Abrams , Dom Simm

Feb 26, 2025

Ciocca Subaru of Pleasantville responded

Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with our staff and service department. Ensuring our customers are 100% satisfied is always our top priority, and we're glad the loaner car made your experience even more convenient. We truly appreciate your feedback and look forward to serving you again in the future!

February 17, 2025

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Chris was honest and sincere when he spoke about what they found with their inspiration. Service was fast too. More

by rcarpe2074
Service Price Transparency
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Recommend Dealer
Yes
Feb 17, 2025

Ciocca Subaru of Pleasantville responded

Thank you for your kind words! We’re glad to hear that Chris was able to provide you with honest and sincere information, and that your service was completed quickly. We always strive to be transparent and efficient, and we’re happy to know that made a positive impact on your experience. We appreciate your feedback and look forward to serving you again in the future!

February 15, 2025

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Salesperson Cole knew his job. We got a great deal. Service Dept. is tops! The car is a ‘23 Forester Touring. A fantastic vehicle! More

by remirosie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cole Bloomer, George Abrams , Sales Manager

Feb 17, 2025

Ciocca Subaru of Pleasantville responded

Thank you for the wonderful review! We’re so happy to hear that Cole was able to assist you and that you got a great deal. It’s also fantastic to know that you’re loving your 2023 Forester Touring and that our service department exceeded your expectations. We appreciate your feedback and look forward to continuing to provide top-notch service for you and your new vehicle!

February 10, 2025

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Nice time, Chris explained everything clearly and I felt like I understood everything that was going on. More

by PAT.FASANO
Recommend Dealer
Yes

Other Employees Tagged: Chris Carapella

Feb 11, 2025

Ciocca Subaru of Pleasantville responded

Thank you very much for such a great review, Pat! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

February 09, 2025

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So this dealership has always been 100% professional caring kind respectful helpful and just all around number one in my book. I went in for a oil change and I was reminded that I had a warranty on my v More

by kindnesswins591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Abrams

Feb 11, 2025

Ciocca Subaru of Pleasantville responded

Thank you so much for the kind words and for sharing your experience! We’re thrilled to hear that our team went above and beyond to help you save over $2,000 by reminding you about your warranty coverage. It’s always our goal to provide professional, caring service and to ensure our customers get the most out of their vehicles. We’re so glad we could assist you, and we truly appreciate your trust and loyalty. If you ever need anything else, we’re here to help—thank you again!

February 09, 2025

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I was welcomed and checked in. The car was ready in less than an hour. They even washed it. More

by LJERUE
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 11, 2025

Ciocca Subaru of Pleasantville responded

Thank you for the great review! We’re thrilled to hear that you had such a positive experience with our team. It’s awesome that your car was ready quickly, and we’re glad we could add that extra touch with a wash! If you need anything else in the future, feel free to reach out. We’re always here to help!

February 06, 2025

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An excellent experience as always. The team at Ciocca Subaru in Pleasantville, NJ does not disappoint. More

by TERRIREESE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: George Abrams

Feb 06, 2025

Ciocca Subaru of Pleasantville responded

Thank you for the wonderful review! We’re so happy to hear that you had another excellent experience with us at Ciocca Subaru. We truly appreciate your continued trust and support. The team is always here to make sure you have the best experience, and we look forward to serving you again!

February 06, 2025

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They took care of everything. We got car washed, paired our phones, rotate tires etc. very pleased with our service More

by Joan Breckley
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: George Abrams

Feb 07, 2025

Ciocca Subaru of Pleasantville responded

Thank you for the great feedback, Joan! We're so glad to hear you were pleased with the service. It's awesome that we could take care of everything for you, from the car wash to tire rotation and phone pairing. We truly appreciate your trust in us and look forward to serving you again!

February 05, 2025

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Chris was very nice and informative Chris was familiar with troubleshooting and making my service complete More

by damicoraymond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2025

Ciocca Subaru of Pleasantville responded

Thank you for the wonderful feedback! We're so glad to hear that Chris was able to help and provide the information you needed. It’s great to know that his expertise made a difference in getting your service completed smoothly. We’ll be sure to pass along your kind words to him!

February 04, 2025

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Employee Rating

Great team smooth process pleasant space lots of snacks car perfect when my service complete I love my car More

by BOBTUMAS
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Abrams

Feb 04, 2025

Ciocca Subaru of Pleasantville responded

Hi Bob, Thank you for the awesome review! We're so happy to hear that the process went smoothly for you and that you enjoyed the snacks while you waited. Most importantly, we’re thrilled you love your car! Looking forward to seeing you again for any future service needs!

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