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Chris Carapella
Chris Carapella at Ciocca Subaru of Pleasantville
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Chris Carapella

Service Advisor

Ciocca Subaru of Pleasantville

401 W Black Horse Pike
Pleasantville, NJ 08232

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4.8
105 Reviews
4.8

105 Reviews

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105 Reviews of Chris Carapella

February 01, 2025

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Employee Rating

Excellent service. I enjoyed my visit. I will definitely be back again for service next time I need it. More

by MJAX26
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Abrams

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January 31, 2025

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Chris was very helpful. Answered all questions and took time to show me how to use a tab in my steering wheel. More

by JMILES1881
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Recommend Dealer
Yes
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Jan 31, 2025

Ciocca Subaru of Pleasantville responded

Thank you for the great feedback! We’re so happy to hear that Chris was able to assist you and take the time to answer all your questions. It’s always great to know when our team goes above and beyond to make sure you're comfortable with your vehicle. If you need anything else, don't hesitate to reach out!

January 31, 2025

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Employee Rating

Everyone at the Ciocca service and sales is very good at listening and responding professionally! More

by rockietwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Abrams

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Jan 31, 2025

Ciocca Subaru of Pleasantville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

January 31, 2025

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George is the best service writer i've ever had to deal with. He is extremely helpful is knowledgeable friendly. And I can't say enough about how his follow up is with me for anything that I ask or anythi More

by SPMOE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Abrams , All ladies that take the appointments, answer the phones and do followup

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Jan 31, 2025

Ciocca Subaru of Pleasantville responded

Thank you so much for the fantastic review! We're thrilled to hear that George and the entire service team made such a positive impression on you. It's wonderful to know that their helpfulness, knowledge, and follow-up have stood out in your experience. We also really appreciate your kind words about the rest of the staff—it’s great to hear everyone made you feel welcomed and taken care of. Thank you for choosing us, and we look forward to continuing to provide you with top-notch service!

January 31, 2025

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Quick response to perform work with upfront estimate. Was given a detailed breakdown of what was done for the 30,000 mile service. More

by HELEN.MACCHIAVELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Abrams

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January 27, 2025

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They are always very kind and polite when I come in for service. My wait is always what they estimate it to be. More

by DCKLEINER
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Abrams

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Jan 28, 2025

Ciocca Subaru of Pleasantville responded

Thank you for the wonderful review! We're so happy to hear that you always have a positive experience with us. We aim to keep things running smoothly and appreciate your trust in our team. Looking forward to seeing you again soon!

January 27, 2025

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Very courteous service and clear communication. I was very satisfied with the service. Thank you. More

by ADINA.LOBIONDO
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Abrams

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Jan 28, 2025

Ciocca Subaru of Pleasantville responded

Thank you for the positive review! We’re so glad to hear that you were satisfied with the service and communication. We always strive to make sure our customers feel informed and well taken care of. We appreciate your feedback and look forward to serving you again!

January 27, 2025

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It’s always a great service expected and received by you guys. I have never felt that comfortable and satisfied with a mechanic shop until I went to you guys More

by daniel Cardona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Abrams

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Jan 28, 2025

Ciocca Subaru of Pleasantville responded

Thanks so much for the kind words, Daniel! We’re thrilled to hear that you feel comfortable and satisfied with our service. We always strive to make sure our customers have the best experience possible. Looking forward to seeing you again soon!

January 27, 2025

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Employee Rating

Excelente atención que recibí, recomendado gracias por el servicio el lavando del carro bueno pero se podía hacer un poco más More

by Dalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Abrams

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Jan 28, 2025

Ciocca Subaru of Pleasantville responded

¡Gracias por tu comentario, Dalton! Nos alegra mucho saber que recibiste una excelente atención. Tomamos en cuenta tu sugerencia sobre el lavado del carro y trabajaremos para mejorarlo. Apreciamos mucho tu feedback y esperamos verte nuevamente pronto. ¡Gracias por confiar en nosotros!

January 24, 2025

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Employee Rating

Always pleasant and quick. Service dept is A-1. I have been going there for better than 10 years and always a good experience More

by dr3207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Abrams

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Jan 28, 2025

Ciocca Subaru of Pleasantville responded

Thank you so much for your loyalty and kind words! We’re thrilled to hear that you’ve had a great experience with us over the years. Our team strives to provide the best service every time, and it’s awesome to know we’ve consistently met your expectations. Looking forward to many more years of service!

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