Chris Burke

I am so disappointed in my last experience with their service department. My car had a computer issue for the second time in six months. It went into limp-mode and wouldn't drive over 9 mph. It was sugg service department. My car had a computer issue for the second time in six months. It went into limp-mode and wouldn't drive over 9 mph. It was suggested by the service department that I drive my car to them. I had to call for a flatbed to take my car there. I was told they had no loaner vehicles, so I had to rent a vehicle (at my expense). There were so many things that went wrong during this whole experience (including the fact that they sent an Uber to pick me up from the car rental place). I had never Ubered in my life, and getting into a car with a strange man made me very uncomfortable, The saddest part of all of this? Our salesperson Darrin is the best! We bought a couple of cars from him. But I can no longer deal with a dealership whose service department dropped the ball constantly during this entire experience More

by PRESS1217 Verified Customer Verified Customer

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Happy with the service and sales departments. Gabe Romano and Kevin Rossi have been very helpful. Gabe Romano and Kevin Rossi have been very helpful. More

by SBARRETT3 Verified Customer Verified Customer

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I want to personally thank Chris the service manager for his extra help. He was fair and honest with us and made us feel Like he understood our situation.and compensated us for our inconvenience. his extra help. He was fair and honest with us and made us feel Like he understood our situation.and compensated us for our inconvenience. More

by PHYLLY2 Verified Customer Verified Customer

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Everyone was very nice and pleasant to deal with. I will recommend more people to shop at this dealership. I will recommend more people to shop at this dealership. More

by JOEVENERI Verified Customer Verified Customer

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Jon, was very nice and helpful when purchasing a car, Did not pressure me into making any decisions just let the car itself do the talking. not pressure me into making any decisions just let the car itself do the talking. More

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I had an issue with the driver door not closing properly and the PPF on the car. Leo and Chris took care of both problems. They provided me with excellent service. Mercedes Benz of AC Service is the bes and the PPF on the car. Leo and Chris took care of both problems. They provided me with excellent service. Mercedes Benz of AC Service is the best! Leo is my main contact when I need service. More

by Rgranus Verified Customer Verified Customer

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I could have not asked for anything better than what GSM Todd Kravitz and my favorite sales associate Danielle Jackson did for me ! I had issues with my brand new s63 amg and not only did they replace it wi Todd Kravitz and my favorite sales associate Danielle Jackson did for me ! I had issues with my brand new s63 amg and not only did they replace it with a brand new one but even lowered my new price point on what I had owed with a more expensive one!! They are a solid team !! Thank you all for an amazing experience!! More

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