Chris Buie
Chris Buie at Autohaus BMW
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Chris Buie

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.8
281 Reviews

Dealership Experience

19 yrs, 6 mos

Industry Experience

19 yrs, 6 mos

4.8

281 Reviews

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281 Reviews of Chris Buie

March 13, 2025

Dealership Rating
Employee Rating

Very competent , very nice, very organized,very clean, loved the video of inspection, didn't treat me as an idiot. Great experience. I would recommend this dealership to anyone. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2025

Autohaus BMW responded

Thank you for the 5 - star review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive staff. Thank you for choosing Autohaus!

March 12, 2025

Dealership Rating
Employee Rating

Great service and reasonable price for new tires Brittney was pleasant to work with thank you More

by Waltherlawfirm
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brittany Weiss

Mar 12, 2025

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

March 06, 2025

Dealership Rating
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Great service and facility where I can get real work done while I am waiting and especially the rep that I work with that can explain car repairs in language that I understand. More

by kjm
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Recommend Dealer
Yes
Mar 07, 2025

Autohaus BMW responded

Thanks for the 5 - star review! We couldn't be happier that Chris provided you with great service. He is a real asset, and we are lucky to have him on the Autohaus service team Please come back to visit us anytime!

March 03, 2025

Dealership Rating
Employee Rating

Their service was Ritz Carleton like and they under promised and over delivered with returning my vehicle to me from a warranty repair. More

by bschweizer3
Service Price Transparency
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Recommend Dealer
Yes
Mar 04, 2025

Autohaus BMW responded

Thanks for the review! We strive to be as prompt and accommodating as possible. We are truly passionate for creating the best possible experience here at Autohaus!

March 01, 2025

Dealership Rating
Employee Rating

Fast, courteous, happy I purchased the tire replacement package offered when I purchased the car. 2 tires replaced in 2 years. More

by X5 owner
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Recommend Dealer
Yes
Mar 03, 2025

Autohaus BMW responded

Thank you so much for sharing your experience with Autohaus! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. The team will be thrilled to hear your feedback!

February 27, 2025

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Great service. You can always count on Autohaus for efficient, friendly, profession service no matter what brings you into the showroom. More

by DD
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Recommend Dealer
Yes
Feb 28, 2025

Autohaus BMW responded

Thanks for the review! We really appreciate you being a customer and helping to share the word about Autohaus. We're here for you anytime!

February 12, 2025

Dealership Rating
Employee Rating

Fit the routine maintenance in their schedule so that it was covered by the original warranty. Thank you. More

by T
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Recommend Dealer
Yes

Other Employees Tagged: Patti Kupfer, Brittany Weiss

Feb 13, 2025

Autohaus BMW responded

We are grateful for the 5 - star review! We're happy your visit at Autohaus was great. We'd love to continue providing great services to our customers like you, until next time be safe. Thanks again!

February 12, 2025

Dealership Rating
Employee Rating

I always appreciate the prompt and courteous service. Also, my regular contact, Chris Buie does an outstanding job of working with my schedule to secure appointments and keeps me in the loop on repairs, More

by Trent
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Recommend Dealer
Yes
Feb 13, 2025

Autohaus BMW responded

Trent, thank you for your gracious words! We're delighted to hear you enjoyed Chris in service. Providing exceptional experiences is our top priority, and you feedback motives us to keep exceeding expectations.

Feb 13, 2025

Trent responded

Anytime!

February 09, 2025

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Employee Rating

The service department was both timely and polite in providing the maintenance service required for my BMW. More

by Rick
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Recommend Dealer
Yes
Feb 10, 2025

Autohaus BMW responded

Thanks Rick. We're thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again in the future!

February 07, 2025

Dealership Rating
Employee Rating

I was very pleased with the work performed. I was disappointed however that my car was not washed before being returned to me and also had finger prints and marks on the windows on the interior More

by nick moehle
Service Price Transparency
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Recommend Dealer
Yes
Feb 10, 2025

Autohaus BMW responded

Thanks so much for sharing your experience with Autohaus! Our goal is 100% customer satisfaction, and I'm sorry you had an unfortunate experience. Sorry about the car wash incident but I do know for sure that the car wash was out of order and we had to replace the whole new car wash. It was a notice on every service advisor desk, so there could have been a misunderstanding. You welcome to bring your car here anything for a wash, again sorry for any misunderstanding regarding the car wash.

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