Chris Bosque

Made it to my appointment ahead of time and was met with a warm smile. Then the technician took me through all the steps that we needed to do to make sure my car was in the best condition for the trip I hav a warm smile. Then the technician took me through all the steps that we needed to do to make sure my car was in the best condition for the trip I have upcoming, Even though my appointment seem to run a bit long, they compensated me with a free car wash, which made me feel appreciated as an important customer. More

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Our sales person Daphne was excellent and knowledgeable. She deserves 10 stars and a raise !!! I first contacted her by phone and she made a commitment to call me back in 3 minutes after getting the inform She deserves 10 stars and a raise !!! I first contacted her by phone and she made a commitment to call me back in 3 minutes after getting the information I requested. She kept her word, and did this for me at least 2 more times. She also called to verify our appointment. When we arrived Daphne greeted us and showed us to the Lexus I had requested to test drive. Daphne made the entire process go smoothly and we purchased the Lexus that evening. She also took the time to help me pair my cell phone with my Lexus. Daphne answered all my questions and gave me her number in case I needed to contact her again. She went above and beyond and brought us cold water to quench our thirst on the long drive back to San Diego on a hot evening. More

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Excellent customer support making shop for Car in Lexus Glendale more easy process ! Specially with super customer service from Lara saleswoman & Chris from financial department ! They made us as buyer ve Glendale more easy process ! Specially with super customer service from Lara saleswoman & Chris from financial department ! They made us as buyer very happy & satisfying with the purchase process ! More

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Excellent costumers service, nice cars, friendly service, good coffee, sales manager was super, and Mko was great. good coffee, sales manager was super, and Mko was great. More

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Lara was very helpful with the return of my lease and finding my new lease. finding my new lease. More

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I dont feel like a valuable customer at Lexus of Glendale. Time and time again I am treated like the little person. I feel like my service advisor is not helpful what so ever! He keeps on lying to m Glendale. Time and time again I am treated like the little person. I feel like my service advisor is not helpful what so ever! He keeps on lying to me in an effort to threaten me into doing my regular maintenance service there. Car wash service is ok, I had to complain though so they would wash my car and take care of it. I took it in once for a wash once and the porter parked my car outside the dealership and left the keys in plain sight. On another occasion I arrived at 6:36pm for a wash (when the car wash closes at 7:00pm) and the porter told me he could not wash my car anymore. Overall I have yet to feel it was worth paying the extra buck to purchase from a "luxurious" dealer. The only bright side to this whole experience is the car, I love my car but have just about had it with Lexus of Glendale. It shouldnt matter what age you are, or what you look like all you should be treated well and fairly especially since I paid just as much as the next guy to own a Lexus. More

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Chris is outstanding! Each time my husband and myself go there for service we feel so special and get first class treatment from Chris Bosque. We will keep getting our cars from Lexus of Glendale because t there for service we feel so special and get first class treatment from Chris Bosque. We will keep getting our cars from Lexus of Glendale because the service and friendliness is top rate. We would recommend this dealership to all of our friends and family. As far as we concerned, this is a 5 STAR DEALERSHIP. Carla and David Lopez More

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It's been a great experienced going to this dealership for maintenance and service of my car when somebody always there to help you. Chris Bosque is the best guy to contact whenever I have problems in my for maintenance and service of my car when somebody always there to help you. Chris Bosque is the best guy to contact whenever I have problems in my car. He is very approachable, accommodating and polite guy. He will come early in the morning just for you to accomodate and help your needs. It' s a great experienced when you could trust somebody inside the dealership that will take care of all your needs for your car. I salute Chris for his great service.Keep it up. More

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Service pricing at Lexus of Glendale, tends to be on the high side. As in any other business, relationship is the key to success. Having personalized customer care service and established relationship with high side. As in any other business, relationship is the key to success. Having personalized customer care service and established relationship with a representitave makes me more comfortable when having to pay Lexus' high prices. I have been commited to one individual, Chris Bosque in the service department. I feel like her cares about my needs, and makes me feel unique and taken care of. just to reiderate Lexus' pricing is high but having the individualized care from someone like Chris Bosque, makes it worth every cost. More

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