41 Reviews
Write a ReviewDealership Experience
2 yrs, 6 mos
Industry Experience
26 yrs, 6 mos
Languages Spoken
English
41 Reviews of Chris Bone
December 21, 2024
Bought a used vehicle, 2018 suburban. Day I drove it off the lot and bought it, check engine light came on. The next day wouldn’t start. Every morning it wouldn’t start unless tapping the Day I drove it off the lot and bought it, check engine light came on. The next day wouldn’t start. Every morning it wouldn’t start unless tapping the fuse box. Took it to their service department, waiting five hour for the lady to tell me it was my fault because I shut the hood and broke the hood latch. Saying “air was getting into my engine causing the sensor to go off”. I said xx. They fixed that, guess what, wasn’t the issue. Wouldn’t start what so ever the following day. They towed it back to their service center and gave me a rental. In the end, they fixed the issue but the problems to get there were ridiculous. Jay the service manager was awesome to me. Overall, 110% would not recommend buying a vehicle here with what I went through and speaking to people waiting in the waiting area buying a vehicle from them. A typical dealership that once they have their money, they are done with you and don’t care. Jay was great though and they did fix my vehicle I just purchased. More
Other Employees Tagged: Jay Brown, Alyssa Roybal, Kevin Ormsbee , Tristan. Sales. Sold me a vehicle he well knew didn’t work and tried to play it off. Was lied to multiple times as well.
December 18, 2024
The warranty isn't worth the paper it's printed on. Refuse to repair when the vehicle is clearly under the years and mileage. Was told after 2.5 months to get my car off their lot to make room for PAYI Refuse to repair when the vehicle is clearly under the years and mileage. Was told after 2.5 months to get my car off their lot to make room for PAYING customers. Do not buy from them. More
Other Employees Tagged: Jay Brown, Alyssa Roybal, Tyler Rodriguez
October 22, 2024
Was very pleased with the service and the sales person. will return again for sales and service. will return again for sales and service. More
Other Employees Tagged: Jay Brown, Dr. Donte Kara, Alyssa Roybal
October 10, 2024
Staff was very friendly and eager to help get the service needed for my vehicle. Service was completed in a timely manner and to my complete satisfaction. needed for my vehicle. Service was completed in a timely manner and to my complete satisfaction. More
Other Employees Tagged: Jay Brown, Alyssa Roybal, Tyler Rodriguez
October 06, 2024
The service department provided quick and quality service for my vehicle. The service department was the cleanest I have ever seen. for my vehicle. The service department was the cleanest I have ever seen. More
Other Employees Tagged: Jay Brown, Michael Arnold, Michael Squires, Alyssa Roybal, Kevin Ormsbee, Tyler Rodriguez, Mark McBee
September 16, 2024
Kevin is super helpful and makes sure you get everything you need, the store is beautiful and everyone as how you are, and if you need help finding anything. you need, the store is beautiful and everyone as how you are, and if you need help finding anything. More
Other Employees Tagged: Evangeline Sutton, Jay Brown, Dr. Donte Kara, Michael Arnold, Michael Squires, Alyssa Roybal, Kevin Ormsbee , Byron Green, Bryce McClellan great employee and very hard working
September 03, 2024
Very good service and the employees were very helpful and kind. Staff was knowledgeable about my car. kind. Staff was knowledgeable about my car. More
Other Employees Tagged: Evangeline Sutton, Jay Brown, Dr. Donte Kara, Michael Arnold, Michael Squires, Alyssa Roybal, Kevin Ormsbee , Byron Green
June 30, 2024
Service did a great job helping me out with my insurance company when I needed help getting things resolved company when I needed help getting things resolved More
Other Employees Tagged: Jay Brown, Kevin Ormsbee
June 07, 2024
Everything about my experience was Perfection! The service was performed and their care and concern was so professional No better Dealerdhip! The service was performed and their care and concern was so professional No better Dealerdhip! More
Other Employees Tagged: Alyssa Roybal
June 05, 2024
Service is amazing! The new dealership is beautiful. Nice and clean. Happy to get a car wash and vacuum everytime now. The new dealership is beautiful. Nice and clean. Happy to get a car wash and vacuum everytime now. More
Other Employees Tagged: Jay Brown, Alyssa Roybal