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Chris Betsch
Chris Betsch at BMW of Ramsey

Chris Betsch

Parts Manager

BMW of Ramsey

985 Route 17 South
Ramsey, NJ 07446

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12 Reviews

I like to work hard towards giving the best customer experience possible at a fair value. My hobbies include spending time with my wife and kids outside of work, outdoor activities, woodworking, sports and a good laugh.

Dealership Experience

4 yrs, 5 mos

Industry Experience

23 yrs, 11 mos

Languages Spoken

English English

not yet
rated

12 Reviews

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12 Reviews of Chris Betsch

August 16, 2024

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Employee Rating

In late February 2024 I purchased an X4, by May the car needed repairs and as of today, AUGUST 16, the car is still with Ramsey in the repair shop! I was told SEVERAL times the parts are on the way but thr More

by Cfran315
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Pedro Andrade, Jorge Bautista, James Crowe, Herbert Allen, Sean Duprey , David Abbe, Andrew Araque, Anthony Candela

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Aug 21, 2024

BMW of Ramsey responded

Hello, This is very concerning to hear. We sincerely apologize for the delay and any inconvenience caused by the extended repair time. Please reach out directly so we can address this issue promptly and find a resolution for you. Thank you, Jim Crowe - Service Manager - 551-777-5590

Aug 21, 2024

Cfran315 responded

Jim, this review did not need to happen IF only I wasn’t given so many different dates that my car was going to be ready. I understand these things are, at times, out of your control, but full transparency was all that I needed. I will remove the review ONLY if I get an honest answer about the delay.

November 27, 2023

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Employee Rating

Excellent service fast good nice welcoming organized would recommend them to everyone comfortable environment to wait More

by OMars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sally Amato, Rosiris Cordero, James Crowe , Ben Abramov, Anthony Candela, Kenny Casares, Ted Contoleon, Juan Ferreiras, Jorge Pinero

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Nov 28, 2023

BMW of Ramsey responded

Hello! We're delighted to know you had an excellent experience at BMW of Ramsey and found our service fast, welcoming, and organized. Thank you for recommending us! We look forward to serving your automotive needs in the future!

November 07, 2023

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Employee Rating

The best dealership that I have been associated with, everyone is so nice and it has a great atmosphere. More

by Chris Betsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anna Marie Piserchia, James Crowe, Jason Sonion , Ben Abramov, Anthony Candela, Kenny Casares, Ted Contoleon, Jorge Pinero

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Nov 07, 2023

BMW of Ramsey responded

Hi Chris! Thank you for taking the time to leave us a review. We are so happy that you have found our team and atmosphere at BMW of Ramsey to be great. We love hearing from happy customers! We hope to see you again soon for more incredible visits.

October 21, 2023

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Employee Rating

Very good service center with very good staff, . Limited wait time good resfreshments good manager More

by JEFFNBASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Anna Marie Piserchia, Doreen Gallahue, Kristen Perwas , Tim Gallagher, Marcelo Garcia

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Oct 25, 2023

BMW of Ramsey responded

Hi, we would like to chat more about your experience to have a better understanding and resolve it. Best, Jim Crowe - Service Manager - 551-777-5590

June 13, 2023

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Employee Rating

I found them to be nice to due business with and responsive to issues no matter how minor More

by CGFLAKER
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Octavio Escada , Tim Gallagher, Danielle

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Jun 13, 2023

BMW of Ramsey responded

Hello, our team appreciates your feedback! Thank you for choosing BMW of Ramsey.

May 10, 2023

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Employee Rating

Ted was a huge help and very knowledgeable! He got my x3 fixed very quickly. More

by Andrewd1103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Crowe , Anthony Candela, Jorge Pinero

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May 12, 2023

BMW of Ramsey responded

Hey Andrew, thank you for bringing you X3 to our team at BMW of Ramsey for service. Ted and team are happy to have had you back on the road in no time. Until your next visit, safe travels!

May 12, 2023

BMW of Ramsey responded

Hey Andrew, thank you for bringing you X3 to our team at BMW of Ramsey for service. Ted and team are happy to have had you back on the road in no time. Until your next visit, safe travels!

May 12, 2023

BMW of Ramsey responded

Hey Andrew, thank you for bringing you X3 to our team at BMW of Ramsey for service. Ted and team are happy to have had you back on the road in no time. Until your next visit, safe travels!

May 12, 2023

BMW of Ramsey responded

Hey Andrew, thank you for bringing you X3 to our team at BMW of Ramsey for service. Ted and team are happy to have had you back on the road in no time. Until your next visit, safe travels!

April 18, 2023

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Employee Rating

The service team was very knowledgeable and courteous as they rectified my problem. I truly appreciated their professionalism. More

by gilbert4646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 26, 2023

BMW of Ramsey responded

And we truly appreciated your business, Gilbert! Thank you for sharing these kind words for our service team. Providing knowledgeable and courteous service is our pleasure.

April 18, 2023

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Employee Rating

great service though still trying to figure out how to get my weather app back More

by RMETZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 26, 2023

BMW of Ramsey responded

Hello, I'm happy to see your vehicle service appointment went great. Should you need help with your weather app, don't hesitate to reach out to our sales team. Most times, they are able to help navigate vehicle displays.

Apr 26, 2023

BMW of Ramsey responded

Hello, I'm happy to see your vehicle service appointment went great. Should you need help with your weather app, don't hesitate to reach out to our sales team. Most times, they are able to help navigate vehicle displays.

April 14, 2023

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Employee Rating

Excellent service, the technician been very polite and arrived on time, the service coordinator was very operative and polite., recommend to everyone. Thanks More

by SUREE.SRISETHNIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 26, 2023

BMW of Ramsey responded

Thank you for your willingness to recommend BMW of Ramsey. We are happy to provide polite and timely service. Until your next due service, safe travels!

April 06, 2023

Dealership Rating
Employee Rating

Excellent service and good personal friendly staff I will recommend to anyone very helpful people More

by RAULSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Veronica Chicas , Juan Ferreiras, Marcelo Garcia, DOUGLAS JARAMILLO AT THE SHOP

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Apr 06, 2023

BMW of Ramsey responded

Thank you for your willingness to recommend our team, Raulson. We are pleased to read you found our team to be welcoming, and hope that they will have the opportunity to welcome you back for your vehicles next due service. Until then, enjoy the road.

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