Chris Behlke

I had the best experience both at dealership and with Juanita Soto! She is outstanding! Juanita Soto! She is outstanding! More

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Very knowledgeable, very friendly and truly made the car buying experience a pleasant one. Would recommend him to everyone! buying experience a pleasant one. Would recommend him to everyone! More

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What an outstanding dealership in St Charles! Buying a vehicle or servicing, this is the place to go! Thanks Napleton Chevy! Buying a vehicle or servicing, this is the place to go! Thanks Napleton Chevy! More

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In November 2023, I was in a serious car accident that totaled my car. I found a used car from Napleton Chevrolet which I ended up purchasing. The salesman that helped me was good but the manager Chris Be totaled my car. I found a used car from Napleton Chevrolet which I ended up purchasing. The salesman that helped me was good but the manager Chris Behlke scammed me out of my down payment that went to a warranty that was NOT previously discussed with me prior to signing the contract for my vehicle. Two months later, I called to have the warranty returned because the money needed to go to the loan of the car. I was told it would take 4-6 weeks for this to be returned and reflected on my loan. I waited and it was NOT returned. I tried calling multiple times and the financial mangers would NOT even take my calls. I then took the time to go to the dealership (an hour away and my day off wasted) and the financial manger Mike Mancano had me sign a form to physically process the return of the warranty. Again I was told it would take 4-6 weeks to process. Three months later, it still hasn’t been processed because he NEVER EVEN SIGNED THE FORM (I have the proof) and the money still hasn’t gone back to my loan. I was scammed out of my down payment, disappointed and disrespected. I was in a horrible car accident and was completely taken advantage of. This was a complete waste of my time and I will NEVER buy a vehicle from this dealership again. More

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Rocky Sanchez is friendly, polite, and knowledgeable, making purchasing my vehicle very easy. I explained what I was looking for, and he helped me narrow down my options. I would recommend anyone looking making purchasing my vehicle very easy. I explained what I was looking for, and he helped me narrow down my options. I would recommend anyone looking to purchase a vehicle to visit Rocky at Napelton Chevrolet in St. Charles Illinois. Absolutely an amazing experience and team, Thanks Rocky! The finance team made my dream of a new vehicle happen thank you to the financing team. Amazing work. Thank you Chris Behlke for making the contract signing easy and quick. I will return to Napelton Chevrolet in St Charles Illinos for all my vehicle purchases. More

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Rocky was great to work with. Helped in every way he could . He took his time with us Helped in every way he could . He took his time with us More

by dawn061 Verified Customer Verified Customer

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This was my 2cd visit since Napleton took over the dealership. Both visits were for oil change and tire rotation. Both times the tires were not rotated but I was charged for the service. I no longe dealership. Both visits were for oil change and tire rotation. Both times the tires were not rotated but I was charged for the service. I no longer trust their service department to do the work requested. Everyone else at the dealership were very friendly and helpful and I have no complaints about them but in the future I will not have any service performed at this dealership and will probably not purchase a vehicle there. More

by rhkonen Verified Customer Verified Customer

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