Chris Adams

I want to give a huge shutout to Doug for his exceptional dedication and customer service. Despite being told there was a multi weeks wait, he went above and beyond to escalate my issue and find a resolution dedication and customer service. Despite being told there was a multi weeks wait, he went above and beyond to escalate my issue and find a resolution much sooner. His persistence, professionalism, and genuine care for customer satisfaction made all the difference. It’s rare to find someone so committed to helping their customers, and I truly appreciate the effort. Highly recommend working with him! More

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Customer Service is beyond excellent! I felt my concerns were addressed. The after-service consultation to discuss everything that was done, was especially a nice touch. I felt my concerns were addressed. The after-service consultation to discuss everything that was done, was especially a nice touch. More

by gaust100 Verified Customer Verified Customer

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I live in Long Island New York, with four Alfa Romeo dealers within a twenty mile radius of my house, and yet this is the fourth Alfa I have gotten from Strongsville. Extremely transparent and responsi dealers within a twenty mile radius of my house, and yet this is the fourth Alfa I have gotten from Strongsville. Extremely transparent and responsive during the negotiation process, extremely fair, with the offer for my car, just a wonderful experience from start to finish.. More

by ZODIG Verified Customer Verified Customer

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They did a great job working on my car. Fair price. People were friendly. I trust James with the repairs of my car and I trust his diagnostic skills. Fair price. People were friendly. I trust James with the repairs of my car and I trust his diagnostic skills. More

by MARY.BALAZY Verified Customer Verified Customer

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Best Service Department in the USA. Chris handled my 4C and was a complete pro! Love this place Chris handled my 4C and was a complete pro! Love this place More

by DB623 Verified Customer Verified Customer

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Fantastic service Detail oriented. Efficient. Always conscious of my time and value me as a customer. Efficient. Always conscious of my time and value me as a customer. More

by Johnnyohio Verified Customer Verified Customer

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Excellent service. I got in same day I called. Quick and professional resolution of the issue. Nice sitting area with snacks. Friendly service personnel. Perfec I got in same day I called. Quick and professional resolution of the issue. Nice sitting area with snacks. Friendly service personnel. Perfect. More

by Kent Verified Customer Verified Customer

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Great work, the oil change and car updates were perfect and very quick, very happy with my fiat 500c 2013 - flawless service and very quick, very happy with my fiat 500c 2013 - flawless service More

by michlmead Verified Customer Verified Customer

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STRONGSVILLE ALFA ROMEO MAKES THE RIDE BETTER WHEN YOU SERVICE YOUR ALFA WITH CHRIS AND HIS WELL TRAINED TEAM OF TECHNICIANS SERVICE YOUR ALFA WITH CHRIS AND HIS WELL TRAINED TEAM OF TECHNICIANS More

by mack Verified Customer Verified Customer

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Performed recall on catalytic converter, sent it home with broken exhaust flex pipe. We were then told if we wanted it fixed to take it to a muffler shop and given a phone number of the shop. Never cal with broken exhaust flex pipe. We were then told if we wanted it fixed to take it to a muffler shop and given a phone number of the shop. Never called or contacted us before we picked it up to explain there was an issue with the exhaust. Now I have a loud car with a hole in the exhaust pipe. Definitely worse than when i dropped it off. More

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