Chris Adams
Chris Adams at Alfa Romeo Fiat of Strongsville

Chris Adams

Service Director

Alfa Romeo Fiat of Strongsville

11800 Pearl Rd
Strongsville, OH 44136

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4.9
406 Reviews

Coming from a managerial position in the service end of dealerships, I have had the opportunity to help customers after the sale. Which is a hard to find trait in any sales professional. From the first phone call to the next vehicle your looking for, I understand how to facilitate solutions at anytime during the process of buying and ownership. I also fully understand the difference between used, and your NEW car/truck. A very hard to find ability on any sales force. Come see me for your next purchase, I look forward to the opportunity to earn your business!!

Dealership Experience

8 yrs, 4 mos

Industry Experience

24 yrs, 1 mo

Specialties & Trainings

I have held all positions in the automotive industry. Detail manager, service adviser, service manager, sales, finance.

4.9

406 Reviews

Write a Review

406 Reviews of Chris Adams

March 26, 2026

Dealership Rating
Employee Rating

This was my third purchase from Doug and second from Alfa Strongsville. Their sales and service teams are top notch and I highly recommend. More

by smw39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 21, 2026

Dealership Rating
Employee Rating

Some helpful people working here, some unhelpful ones too. Car was delivered with a non functioning sunroof a few weeks ago and this dealership has done nothing about it after I called and spoke with a f More

by ERICWAIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 27, 2026

Alfa Romeo Fiat of Strongsville responded

Hi ERICWAIS, We're sorry that your sunroof wasn't working upon delivery and that you didn't receive the quick answers you were looking for. However, I am glad that our service department was able to right the ship for you. We strive for perfection but fell short here and as always we learn and improve. We do hope you love your new Alfa for years to come. If you would like to discuss further please fee free to call one our sales managers Mike or Joe at 440-334-2155.

Mar 28, 2026

ERICWAIS responded

To anyone reading this dealer's response -- they have NOT "righted the ship". The car was delivered with a non working sunroof and sunshade. Both my sales rep was notified (more than once) as was a sales manager and neither responded to the issue. Par for the course for this dealer as I've constantly had to ask simple questions numerous times and either have to ask them again and again or simply never get a response.

Mar 28, 2026

Alfa Romeo Fiat of Strongsville responded

Hi Eric, I read your review as if Mike and Chris in service had worked out the issue with you since it was the last thing that you mentioned, hopefully you can understand how that could be misinterpreted. Now I see that this is not the case. Since this involves a repair and Chris will be more knowledgeable than I in this area he is going to be reaching out to you to come to a solution.

Mar 28, 2026

ERICWAIS responded

What are you talking about? No one has lifted a finger to help w/ the non functional sunroof and sunshade. Just in time for 85+ degree temps. So many other issues that I don't have the time and patience for anymore.

March 05, 2026

Dealership Rating
Employee Rating

Doug was wonderful, made the process super easy. I knew what I wanted & where I wanted to be in terms of cost. Got me in & out in under an hour & a half too which was awesome. More

by Frostkian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 23, 2026

Dealership Rating
Employee Rating

First Off Alfa Romeo Of Strongsville Is Always The Cleanest And Presentable Of Dealerships I've Been To Each And Every Time And Open For Business. Doug Is Professional Detailed Diligent Thoroughly Kno More

by Brandon Hargett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Friedman

Feb 26, 2026

Alfa Romeo Fiat of Strongsville responded

Hi Brandon Hargett Thank you for the kind words! We appreciate your patronage and hope you're loving the Alfa!

February 22, 2026

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Employee Rating

Very smooth process. Everything was prepared when we arrived, I would recommend anyone looking for an Alfa to contact Doug, I think we could have got a better interest r More

by Bsims3201
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Friedman, James Pena , Did not rate the management department as we had no contact.

Feb 26, 2026

Alfa Romeo Fiat of Strongsville responded

Hi Bsims3201, Thank you for the kind words! We hope you're loving you Alfa!

February 21, 2026

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Employee Rating

Great and fast help, took care of the issue and explained what was causing the issue More

by Ssimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2026

Alfa Romeo Fiat of Strongsville responded

Hi Ssimes, Thank you for the 5 star review! We appreciate your patronage and hope you're loving the Alfa!

February 18, 2026

Dealership Rating
Employee Rating

Very smooth service visit! Carri and Chris kept me informed as my Giulia was getting an oil change, infotainment update and a minor repair. I really appreciate the car wash, More

by Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carri, Randy

Feb 21, 2026

Alfa Romeo Fiat of Strongsville responded

Hi Glenn, Thank you for choosing us for your service needs. We appreciate the patronage and this 5 star review! The kind words directed to our staff is most appreciated. We hope you'll continue loving your Alfa!

February 10, 2026

Dealership Rating
Employee Rating

This dealership really treats me great They tell me what they are doing with my car..They offered me a beverage..l was told my washed car was outside waiting .for me. More

by ELAINEMORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2026

Alfa Romeo Fiat of Strongsville responded

Hi ELAINEMORA Thank you for this thoughtful 5 star review! We appreciate your patronage and hope you're loving your Alfa!

February 05, 2026

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Employee Rating

Sales and service staff are outstanding! They go out of their way to keep customers happy. More

by MNMONIGOLD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 10, 2026

Alfa Romeo Fiat of Strongsville responded

Hi MNMONIGOLD, Thank you for this 5 star review! We appreciate the kind words and hope you're loving the Alfa!

February 04, 2026

Dealership Rating
Employee Rating

I always loved Alfa Romeo. Strongisville makes things super easy, and communication is great from sales to service. More

by ALEX CARUSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2026

Alfa Romeo Fiat of Strongsville responded

Hi ALEX CARUSO Thank you for the 5 star review! We appreciate the kind words and your ongoing patronage!

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