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Chloe Truglio
Chloe Truglio at Liberty Honda
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Chloe Truglio

Service Advisor

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.8
552 Reviews
4.8

552 Reviews

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552 Reviews of Chloe Truglio

April 23, 2025

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Employee Rating

Chloe was very friendly professional and nice. She did an excellent job describing everything that was going to happen More

by MHARTNETT0
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Recommend Dealer
Yes
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April 21, 2025

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I had a 11 o’clock appointment for an oil change. It took me two hours and by the way they didn’t even wash my car. More

by SD6080
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 21, 2025

Liberty Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

April 19, 2025

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Scott is awesome! What a great help! Chloe is great too. They are my go-to! Thanks! More

by Eliza
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Brewer

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Apr 19, 2025

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 19, 2025

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Fairly quick service, nice people, but still a car dealership so watch out, and be prepared. More

by GPMASON860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Plummer

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Apr 19, 2025

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

April 15, 2025

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Chloe is always so helpful and knowledgeable couldn’t ask for a better attendant. I was short of time due to a last minute appointment and she made it work. I will keep going back to Honda because of her! More

by Amchoq40@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 15, 2025

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 12, 2025

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Employee Rating

Great experience. Everyone was very helpful and it was easy! I will come back for my next service! More

by heatherking123
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Leslie Mercado-Sanchez, Scott Brewer, Matthew Falcon

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Apr 12, 2025

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come!

April 10, 2025

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Chloe is knowledgeable and was able to manage a loaner for overnite. Best service anywhere! More

by ninnypoo99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marissa Monte

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Apr 10, 2025

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

April 07, 2025

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Leo and Rocky were friendly, helpful and accommodating. They made purchasing our new CRV a pleasure. More

by Mark H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocky Hernando , Leo Martinez

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Apr 07, 2025

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

April 07, 2025

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Employee Rating

Great experience. Chloe is very knowledgeable Great experience from start to finish Gave great advice on services needed or not needed More

by LEA.SILVA444
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio

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Apr 08, 2025

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 04, 2025

Dealership Rating
Employee Rating

Very pleasant experience. They are very knowledgeable and willing to take the time to explain what they did when you pick up the vehicle. Thank you! More

by Tscjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 04, 2025

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

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