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Chloe Truglio

Overview Reviews (726) Inventory (162)

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Chloe Truglio

Service Advisor

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.8

726 Reviews

Overview Reviews (726) Inventory (162)

4.8

726 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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726 Reviews of Chloe Truglio

February 24, 2026

Dealership Rating

Employee Rating

Professional and attentive service with convenient hours. The staff is always courteous, helpful and caring. The staff is always courteous, helpful and caring. More

by NG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 24, 2026 -

Liberty Honda responded

Thank you for sharing your thoughts on the service performed on your Honda and our convenient hours. Chloe and our team are pleased to know you found the experience professional, attentive, and caring. We look forward to serving you again.

February 24, 2026

Dealership Rating

Employee Rating

My service rep was great. The video from the service tech was very helpful. I will do business with Liberty again. The video from the service tech was very helpful. I will do business with Liberty again. More

by Matt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 24, 2026 -

Liberty Honda responded

It’s wonderful to hear Chloe provided excellent assistance and that the video from our technician clarified everything. We’re glad you’ll choose us again for your next Honda service. We look forward to working with you soon.

February 18, 2026

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Employee Rating

The sales and service department could have easily worked together to get a sale of a new car. They were not interested. I will not be back. together to get a sale of a new car. They were not interested. I will not be back. More

by Tmurphperc1965

Verified Customer

Recommend Dealer

Other Employees Tagged: Chloe Truglio

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Feb 22, 2026 -

Liberty Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

February 14, 2026

Dealership Rating

Employee Rating

Chloe is very efficient and responsive. She explains everything well leaving no surprises or hidden fees. My experience with her is positive every time. She explains everything well leaving no surprises or hidden fees. My experience with her is positive every time. More

by Llbelle

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Chloe Truglio

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Feb 15, 2026 -

Liberty Honda responded

We’re delighted that Chloe’s clear explanations and prompt responses made every service visit stress free. Thank you for choosing us for your Honda service and for sharing your positive experiences.

February 12, 2026

Dealership Rating

Employee Rating

I trust liberty Honda with quality car repair. Service is always good and very reliable. Service is always good and very reliable. More

by TURBO909

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 12, 2026 -

Liberty Honda responded

Knowing you trust us for dependable repairs on your Honda CR-V means a great deal. Chloe and our service team are glad to keep your CR-V running smoothly. We look forward to assisting you again soon!

February 11, 2026

Dealership Rating

Employee Rating

Chloe was very efficient and was transparent about cost of maintenance. Vehicle was completed in a timely manner. of maintenance. Vehicle was completed in a timely manner. More

by anitali0611

Verified Customer

Recommend Dealer

Yes

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Feb 11, 2026 -

Liberty Honda responded

Thank you for highlighting how Chloe kept you informed on maintenance costs and promptly handled your Honda CR-V service. We appreciate the five-star rating. We look forward to assisting you again.

February 10, 2026

Dealership Rating

Employee Rating

Cleanliness of the building and courteous & professional services Service advisor was very knowledgeable 5 ?? services Service advisor was very knowledgeable 5 ?? More

by ZFRIVER

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Chloe Truglio

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Feb 10, 2026 -

Liberty Honda responded

Maintaining a clean facility and offering professional care for your Honda HR-V is very important to us. We’re pleased Chloe provided knowledgeable guidance during your visit. Thank you for sharing your experience and for choosing us.

February 09, 2026

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Employee Rating

Chloe was able to always keep me in the loop and made a stressful car situation so smooth! She was great! stressful car situation so smooth! She was great! More

by TANYA.ALEGRE07

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Chloe Truglio

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Feb 10, 2026 -

Liberty Honda responded

We’re delighted that Chloe kept you informed and turned a stressful Honda service into a smooth experience. Thank you for the 5-star rating and for choosing us. We look forward to assisting you again soon.

February 06, 2026

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Employee Rating

Good relationship, understanding communication on time repair cost very worth it! inspection at visit every time repair cost very worth it! inspection at visit every time More

by PEANUTBRICKLE29

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James Lanzo, Matthew Falcon, Chandler Boutin, Nelly Justiniano, Svetlana Reish

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Feb 06, 2026 -

Liberty Honda responded

It’s great to know that our team communicated clearly and performed timely inspections on your Honda. We’re happy the repair cost felt worthwhile. Thank you for choosing us for your maintenance visits.

January 30, 2026

Dealership Rating

Employee Rating

Excellent customer service I would refer anyone to Liberty Honda Excellent, excellent excellent excellent excellent Liberty Honda Excellent, excellent excellent excellent excellent More

by Dawanamcgee

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Chloe Truglio

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Jan 31, 2026 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

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