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Chelsea Lawrence
Chelsea Lawrence at Victory Nissan of Dickson

Chelsea Lawrence

Service Advisor

Victory Nissan of Dickson

2219 Highway 46 South
Dickson, TN 37055

5.0
30 Reviews
5.0

30 Reviews

Write a Review

Dealership Experience

11 yrs, 2 mos

Industry Experience

11 yrs, 2 mos

Languages Spoken

Dutch Dutch

English English

30 Reviews of Chelsea Lawrence

February 07, 2025

Dealership Rating
Employee Rating

Service Department people are awesome! Took the time to answer my questions and concerns. Great experience. More

by Goodtoknow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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February 02, 2025

Dealership Rating
Employee Rating

Good service, just disappointed something was missing from our keychain once vehicle was picked up after service. More

by Angela shewmaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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January 29, 2025

Dealership Rating
Employee Rating

The service department folks are wonderful. Worked with me on what service my truck needed and took care of it in a timely manner. Getting service at Victory has always been an easy and pleasan More

by TOESINTHEWATER6062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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January 19, 2025

Dealership Rating
Employee Rating

They do a good job but this time my appointment was at 2pm, my car finally made it back there at 3pm, and got done at 345pm, I made it there at 140pm it is usually much better, and faster More

by charnocklove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 21, 2025

Victory Nissan of Dickson responded

Charnocklove, we really appreciate your feedback! We apologize that you experienced a longer than normal wait time, and sincerely hope that your next visit with us is the top notch service visit that we strive to provide our customers every time. Thank you for taking the time to let us know how we did. See you next time and have a wonderful week! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

January 10, 2025

Dealership Rating
Employee Rating

Yesterday had the multiply point inspection, had a flat tire on the way home. Went through all that hassel just to find out the valve was loose inside valve stem, WOW how do you like that for the multip More

by mikecarden
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
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Jan 14, 2025

Victory Nissan of Dickson responded

Mikecarden, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please don't hesitate to reach out if there's anything additional we can do for you. Ashley Compton OLM/Service Concierge Victory Nissan Dickson

January 09, 2025

Dealership Rating
Employee Rating

Great customer service , keep time as promised and get the job done on time I am happy with the services More

by JOHNNYMUTHTAING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Daugherty

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Jan 10, 2025

Victory Nissan of Dickson responded

Hi Johnnymuthtaing, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

January 05, 2025

Dealership Rating
Employee Rating

Always an amazing experience with this dealership! A1, top-notch service. I will always recommend them to anyone who is looking for a new car! More

by virysarma2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Jones, McKenzie Clements, Carrie Needham, Sean Morales, Michael Ladd, Jason Seiber, Brandon Daugherty, Elias Reddon, Elizabeth Compton

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Jan 08, 2025

Victory Nissan of Dickson responded

Hi Virysarma2! We're so happy we were able to help you out and provide such a wonderful experience! Thank you for taking the time to let us know how we did. See you next time and have a wonderful week! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

December 27, 2024

Dealership Rating
Employee Rating

Everything is great! !! Will do business again in the future. Can’t beat the service! More

by blewis.solidgospel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Morales, Michael Ladd, Brandon Daugherty , Jeff Jones

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Jan 07, 2025

Victory Nissan of Dickson responded

Blewis.solidgospel, we are so pleased you enjoyed your visit to Victory Nissan Of Dickson! We're looking forward to your next visit with us! Have a wonderful week! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

December 25, 2024

Dealership Rating
Employee Rating

I have been working with this dealer for over five years. The service folks are always working to satisfy the customer. The sales folks work hard to earn your business. More

by kowens198
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Craft , Keaton,Trusdle

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Jan 07, 2025

Victory Nissan of Dickson responded

Kowens198, thank you so much for your high rating! Please let us know if there is anything else we can do for you; we are more than happy to help! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

December 23, 2024

Dealership Rating
Employee Rating

They treat us like family . very curteous /friendly place is very clean .will always deal with them More

by tean5801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Jones, Brandon Daugherty, Elias Reddon

Report | Print
Jan 07, 2025

Victory Nissan of Dickson responded

Tean5801, we're so glad that we were able to go above and beyond your expectations! Thank you again for the great review! See you next time and have a wonderful week! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

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