My service was very good!
Fast efficient-made me fell comfortable, I will be back .
Fast efficient-made me fell comfortable, I will be back .
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by rbrdlv
Verified Customer
Verified Customer
Service Price Transparency
Mar 27, 2025 -
Victory Nissan of Dickson responded
Rbrdlv, thank you for your kind review; we are happy to pass along your comments to the team here at Victory Nissan Of Dickson! Thanks again for the recommendation, and have an amazing day!
Ashley Compton
OLM/Service Concierge
Victory Nissan Dickson
Our service was amazing.
She’s is very good at her job. Will go to her ever time no one else.
She’s is very good at her job. Will go to her ever time no one else.
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by RTIDWELL0
Verified Customer
Verified Customer
Service Price Transparency
Mar 12, 2025 -
Victory Nissan of Dickson responded
Rtidwell0, we're happy you found our staff to be so supportive during your experience here at Victory Nissan Of Dickson. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Victory Nissan Of Dickson! See you next time and have a wonderful week!
Ashley Compton
OLM/Service Concierge
Victory Nissan Dickson
This was my first service at this location.
Service rep was very nice. I waited and the service did not take a very long time to complete. My only issue/complaint/disappointment was that when I
Service rep was very nice. I waited and the service did not take a very long time to complete. My only issue/complaint/disappointment was that when I made my appointment online it stated that with an oil change and tire rotation there was a complimentary car wash, but they did not wash my car.
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by mary_womack
Verified Customer
Verified Customer
Mar 06, 2025 -
Victory Nissan of Dickson responded
Hello Mary_womack, thank you; we appreciate your feedback! We are very pleased to hear your first service with us excellent! We sincerely apologize for not being able to provide the fullest experience we would like to because our car wash has been down awhile due to discontinued parts. Thank you for taking the time to provide honest feedback. See you next time and have a wonderful week!
Ashley Compton
OLM/Service Concierge
Victory Nissan Dickson
Excellent Service!
I received my vehicle much sooner than expected after repairs. The young lady at the front desk was very helpful and professional, sorry I cannot rem
I received my vehicle much sooner than expected after repairs. The young lady at the front desk was very helpful and professional, sorry I cannot remember her name. Keep up the great work!
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by CASTILLOWROY
Verified Customer
Verified Customer
Service Price Transparency
Feb 23, 2025 -
Victory Nissan of Dickson responded
Castillowroy, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Victory Nissan Of Dickson!
Ashley Compton
OLM/Service Concierge
Victory Nissan Dickson
Service Department people are awesome!
Took the time to answer my questions and concerns. Great experience.
Took the time to answer my questions and concerns. Great experience.
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by Goodtoknow
Verified Customer
Verified Customer
Service Price Transparency
Feb 12, 2025 -
Victory Nissan of Dickson responded
Hi Goodtoknow, we are very happy to have provided you with such a positive experience, and that you found our Service team dedicated to making sure your questions and concerns were addressed to your satisfaction. Thank you for taking the time to share your experience and high rating! See you next time and have a wonderful week!
Ashley Compton
OLM/Service Concierge
Victory Nissan Dickson
Good service, just disappointed something was missing
from our keychain once vehicle was picked up after service.
from our keychain once vehicle was picked up after service.
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by Angela shewmaker
Verified Customer
Verified Customer
Service Price Transparency
Feb 12, 2025 -
Victory Nissan of Dickson responded
Hi Angela Shewmaker, we regret to hear that you are displeased with part of your recent experience with us. We will of course still keep an eye out for what you informed us was missing from your keychain, with the hopes that eventually it can be located and returned to you. Thank you for taking the time to provide honest feedback. See you next time and have a wonderful week!
Ashley Compton
OLM/Service Concierge
Victory Nissan Dickson
The service department folks are wonderful.
Worked with me on what service my truck needed and took care of it in a timely manner. Getting service at Victory has always been an easy and pleasan
Worked with me on what service my truck needed and took care of it in a timely manner. Getting service at Victory has always been an easy and pleasant experience.
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by TOESINTHEWATER6062
Verified Customer
Verified Customer
Service Price Transparency
Feb 11, 2025 -
Victory Nissan of Dickson responded
Toesinthewater6062, thank you for your kind words and this wonderful review! We are delighted to hear of your wonderful experience with our team! Thank you for taking the time to let us know how we did. We look forward to your next visit! Have a wonderful weekend!
Ashley Compton
OLM/Service Concierge
Victory Nissan Dickson
They do a good job but this time my appointment was at
2pm, my car finally made it back there at 3pm, and got done at 345pm, I made it there at 140pm it is usually much better, and faster
2pm, my car finally made it back there at 3pm, and got done at 345pm, I made it there at 140pm it is usually much better, and faster
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by charnocklove
Verified Customer
Verified Customer
Service Price Transparency
Jan 21, 2025 -
Victory Nissan of Dickson responded
Charnocklove, we really appreciate your feedback! We apologize that you experienced a longer than normal wait time, and sincerely hope that your next visit with us is the top notch service visit that we strive to provide our customers every time. Thank you for taking the time to let us know how we did. See you next time and have a wonderful week!
Ashley Compton
OLM/Service Concierge
Victory Nissan Dickson
Yesterday had the multiply point inspection, had a flat
tire on the way home. Went through all that hassel just to find out the valve was loose inside valve stem, WOW how do you like that for the multip
tire on the way home. Went through all that hassel just to find out the valve was loose inside valve stem, WOW how do you like that for the multiple point inspection. Guess what that COST! THANKS!
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by mikecarden
Verified Customer
Verified Customer
Service Price Transparency
Jan 14, 2025 -
Victory Nissan of Dickson responded
Mikecarden, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please don't hesitate to reach out if there's anything additional we can do for you.
Ashley Compton
OLM/Service Concierge
Victory Nissan Dickson
Great customer service , keep time as promised and get
the job done on time
I am happy with the services
the job done on time
I am happy with the services
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by JOHNNYMUTHTAING
Verified Customer
Verified Customer
Service Price Transparency
Jan 10, 2025 -
Victory Nissan of Dickson responded
Hi Johnnymuthtaing, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!
Ashley Compton
OLM/Service Concierge
Victory Nissan Dickson