Chase Wood

Glenn Polk Chevrolet of Sanger responded

Thank you for sharing this. I’m really sorry we fell short for you on the timing and that the pricing went up slightly. We are trying to keep cost increases to a minimum and will continue to monitor them daily. Three days for a small concern and an oil change is longer than it should have been, and I understand how that can be frustrating. I appreciate you pointing it out so we can take a closer look at where the delay happened and tighten things up for next time. We value you choosing us for service, and I hope we get the chance to give you a smoother experience on your next visit.

Glenn Polk Chevrolet of Sanger responded

Thank you, Mark. Chase really does an amazing job taking care of people, and it means a lot to see you recognize his effort. We appreciate you choosing us and trusting our team with your vehicle. Always glad to help keep you rolling.

Glenn Polk Chevrolet of Sanger responded

Thank you for sharing this. I love hearing that our sales, finance, and service teams all played a part in making the experience feel easy and comfortable. Justin does an outstanding job taking care of people, and Chris always brings a calm approach to paperwork. And I know Chase will be grateful to hear how much you trust him with your vehicles. We’re blessed with a great group here and comments like yours remind us why we do what we do. Glad you’re part of the GP family.

Glenn Polk Chevrolet of Sanger responded

Thank you, Larry. Chase and our whole team will be grateful to see this. We appreciate you recommending us and continuing to trust us with your vehicle. Always happy to help whenever you need us.

Glenn Polk Chevrolet of Sanger responded

Thank you for sharing this. I’m really glad to hear Chase and our service team took care of everything for you and made the whole process easy. That is exactly how it should feel when something unexpected comes up. We appreciate you trusting us with your Terrain and we are always here whenever you need us.

Glenn Polk Chevrolet of Sanger responded

Thank you for sharing this. Chase will really appreciate hearing that. He works hard to take great care of every customer, and it means a lot to see that recognized. We are grateful for your trust and happy to have you with us.

Glenn Polk Chevrolet of Sanger responded

Thank you, Kenneth. I’m glad Chase and the team were able to get you in quickly and take care of both the oil change and the software update while you were here. Really appreciate you sharing your experience with us. We will be here anytime you need us.

Glenn Polk Chevrolet of Sanger responded

Thank you, Judy. I’m glad Chase and the Sanger service team continue to take such great care of you. It means a lot that you drive down from Gainesville and trust us with your car. Truly appreciate your recommendation and your loyalty. We’ll be here whenever you need us.

Glenn Polk Chevrolet of Sanger responded

Thank you for sharing this. It means a lot to hear how much you trust Chase to take care of you every time. He’s consistent, dependable, and genuinely cares about our customers, and I’m grateful you make the drive just to see him. We appreciate you choosing us and we’ll always be here when you need us.

Glenn Polk Chevrolet of Sanger responded

Thank you for sharing this. I’m really glad to hear Chase Wood and Jamie Mitchell took such good care of you and delivered both quality work and a great experience. They are a big part of why I am so proud of our team in Sanger, and I will make sure they see your kind words. We appreciate your trust and look forward to continuing to serve you at Glenn Polk Chevrolet Sanger.