Chase Vineyard

Purchased a 2025 Big Bend. The salesman called me everyday until I finally came in and purchased the car I knew what I wanted but I did find it odd that he never asked me if I The salesman called me everyday until I finally came in and purchased the car I knew what I wanted but I did find it odd that he never asked me if I wanted to take it for a test drive. I never took it for a test drive and I purchased it. Their service department lacked a great deal of customer care I had the truck lifted and put four new custom wheels on it When I took the car in for service they could not rotate the tires at a different dealership because I had not been given a key to remove the lug nuts. Nor had I been given a key to take the rear panel off the top. I was given a warranty that apparently was never shown in paperwork so I'm having to pay for each visit I make to the shop. And now after five phone calls and not one return phone call I have decided to leave reviews on every platform that I can. I am sure that there are people who have had good luck because they all sell the same car it's after the car is purchased that makes or break you I will never return to this dealership having purchased 33 cars in my lifetime I will never return to this Ford dealership not even for service More

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I would never buy a car from this dealership. They are not truthful and will not get back to you about anything.. we spent 130 K on a car and we’re treated like we were buying a 30 K car terrible They are not truthful and will not get back to you about anything.. we spent 130 K on a car and we’re treated like we were buying a 30 K car terrible terrible go to Billy Howell More

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