Charmaine Flanigan

This marked the 4th transaction we've had with Carter Downey and Glenn! We couldn't be any happier with the sincerity and commitment that each member of the sales team has shown. Finance with Preston is Downey and Glenn! We couldn't be any happier with the sincerity and commitment that each member of the sales team has shown. Finance with Preston is also a great experience. These people sincerely want to put people into the right vehicle for them and their families. Highly recommend this team of people and dealership to anyone needing a vehicle or service. More

by cliftoncarter1976 Verified Customer Verified Customer

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Definitely one of the best dealerships I have used! Caring, Considerate and Works for You Caring, Considerate and Works for You More

by JackieLamb Verified Customer Verified Customer

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All was great would highly recommend 👌 Glenn cdjr got my vehicle completed in a timely manner. The service staff was great. vehicle completed in a timely manner. The service staff was great. More

by charmainef3@hotmail.com Verified Customer Verified Customer

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My detailed negative review of this dealership would take more space on here than allowed. more space on here than allowed. More

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I like the friendliness of the sales people and how outgoing they are. There are plenty of vehicles on their lot to choose from. outgoing they are. There are plenty of vehicles on their lot to choose from. More

by Twise7 Verified Customer Verified Customer

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I have purchased 2 vehicles from them and they are honest reliable and trustworthy. The service department is wonderful reliable and trustworthy. The service department is wonderful More

by kevin.clark103179 Verified Customer Verified Customer

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I used to like- even referred a friend who bought a car there(and I co-signed her loan) I was satisfied with service department too .. Until my most recent encounter. Apparently the service department is there(and I co-signed her loan) I was satisfied with service department too .. Until my most recent encounter. Apparently the service department is gravely understaffed.. my vehicle was there for over 2 months. From what I was told a huge part of the repair delay was related to warranty approval delays… the mechanic had to spend literally hours on the phone on hold and then waiting for approval. I also tried to contact Chrysler related to concerns or to get resolution- also to No avail… The delays in the repair caused quite a bit of inconvenience and frustration. Sadly to the point that I will not take my car there again, nor will I buy my next van(Pacifica) there, nor will I refer anyone- I’m not just disappointed with Glen- I’m very disturbed by the amount of time Chrysler takes to honor/approve warranty work. I WILL not consider a Chrysler/Dodge/Jeep in the future. And my experience at Glen most recently has been nefarious to the point that I can’t return there for service. More

by TS Verified Customer Verified Customer

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I received very good customer service. My oil change was scheduled and I was told it would take an hour and an half. My car was serviced right on time. My oil change was scheduled and I was told it would take an hour and an half. My car was serviced right on time. More

by Tricia Williams Verified Customer Verified Customer

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Got there early for my oil change appointment and walked down the block for breakfast. Truck was ready when i got back. down the block for breakfast. Truck was ready when i got back. More

by bking13 Verified Customer Verified Customer

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The team kept me informed about the progress of my vehicle, and gave me adequate information which enabled me to make concrete decisions. I was treated with respect. vehicle, and gave me adequate information which enabled me to make concrete decisions. I was treated with respect. More

by Catiejeep0 Verified Customer Verified Customer

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